2013 Ford Fusion engine and engine cooling problems

“The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated, and the vehicle stalled. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling); however, the VIN was not included. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.”

“The contact owns a 2013 Ford Fusion. While the contact's wife was driving at an undisclosed speed, the check engine warning light illuminated, and the engine overheated. The contact was informed that there was a burning odor coming from the vehicle. The contact was called for help. The contact arrived at the location and inspected under the hood, and became aware that the coolant level was low. The coolant reservoir was refilled, and the contact became aware that coolant and oil were leaking onto the manifold. The vehicle was driven to the residence with the persistent burning odor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure but provided no assistance. The contact was advised to bring the vehicle to the dealer for diagnostic testing. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The contact stated that the oil and coolant leaking onto the manifold was a fire hazard. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 190,000.”

“The contact owns a 2013 Ford Fusion. The contact stated that upon starting the vehicle, there was abnormal white smoke coming out of the tailpipe. The contact stated that upon inspecting the oil dipstick, the contact noticed that there was coolant in the oil, and the contact also noticed that there was a small amount of oil in the coolant reservoir. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), for which the VIN was included. The dealer was contacted and informed the contact that the recall repair would be performed on the vehicle; however, the contact was concerned that the recall remedy would not correct the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 109,200.”

“The contact owned a 2013 Ford Fusion. The contact stated while driving 75 MPH, there was smoke coming from the engine compartment. The contact stated that the message "Coolant Over Temperature" was displayed. The contact pulled over to the side of the road and turned off the vehicle. The contact then exited the vehicle and raised the hood and there was black smoke coming from the engine compartment. The contact backed away from the vehicle and approximately 3 minutes later the vehicle caught on fire. The Fire Department was contacted and arrived at the scene and extinguished the fire. A Fire report was filed however, the contact had not received a Fire report number. The Police also arrived on scene and collected information from the contact; however, the contact was unaware of a Police report being filed. There was no injury sustained. The vehicle was towed to an impound lot. The contact was made aware that the VIN was included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact stated that the vehicle was destroyed. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 155,000.”

“The contact owns a 2013 Ford Fusion. The contact stated while driving 65 MPH, the low oil pressure warning light illuminated, and there was smoke coming from underneath the hood. The contact pulled over to the side of the road and opened the hood to inspect the vehicle. The contact stated that upon opening the hood, the contact became aware that oil was leaking at the rear of the engine compartment by the firewall. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that the cylinder head had fractured. The mechanic determined that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was in the process of being repaired. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.”

“The contact owns a 2013 Ford Focus. The contact stated that while driving on the highway at 55 MPH, the temperature gauge indicated that the engine was hot(H). No warning lights were illuminated. The contact exited the highway, however, upon pulling over to the side of the road, the vehicle shut off and coasted to a stop. The vehicle was towed to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the engine had experienced coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.”