Problems · by component

2013 Ford Fusion seats problems

29 owner complaints to NHTSA about the 2013 Ford Fusion cite seats, 1% of all 1,957 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
29
1% of all complaints
Crashes
2
Reported by owners
Fires
1
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the seats

Verbatim from NHTSA complaints, newest first
“Backseat 60 split / seat was folded down and is locked in position-unable to return to usable seat position . This has happened several times . To fix - you have to take out seat and use special tool to UNLOCK seat belt from base.”
Owner complaint to NHTSAFiled Oct 1, 2023SeatsODI 11547555
“1. Im driving and all of a sudden my car will not leave the park position . It turns out that theres a recall on said problem and when i called dealership to have them tow vehicle they said i have to pay for tow. Even though its a manufactor recall. And I get car serviced regularly at dealership. This clearly not my fault as a consumer so why am i a absorbing cost. I calked for road side they gave me run around and numbers which no one answers . While my car is not working and thank god i was at a stop sign when this happened it could have been worst. And i must pay for something that is not my fault. Clearly not how this works when there is a recall. 2. Another is that i found with this car was i let back seat down to put my grand babys stroller in and seat in back wont let up on hybrid due to all the wiring under neath and in trunk. Apparently u must leave middle seat belt in latched position because that what allows u to let seat up. The car seat is supposed to go in middle area. This is clearly poor nanufactoring. But yet they charge a hundred dollars to let seat up .also a manufactoring issue. Tge solution that was given was never let back seat down. But…”
Owner complaint to NHTSAFiled Mar 6, 2023Seats, Unknown or otherODI 11510291
“THE DASH LIT UP NOTIFYING OF A PARKING BRAKE ERROR WHILE DRIVING. GOT HOME, PARKED CAR, TURNED CAR OFF. WENT INSIDE FOR ABOUT TWO MINUTES. WHEN CAME BACK OUTSIDE, THERE WAS SMOKE ROLLING OUT OF THE WINDOW. PUT FIRE OUT. AFTER EXAMINING, THE FIRE APPEARED TO HAVE STARTED FROM SOMETHING ELECTRICAL IN THE CENTER COUNSEL ON THE RIGHT SIDE. IT CAUGHT THE SEAT ON FIRE, MELTED THE COUNSEL, AND THE ROOF. NO SMOKING OF ANY SORT HAS BEEN ALLOWED IN MY CAR SINCE I GOT IT. IT WAS STATIONARY WHEN THE FIRE STARTED, BUT IT WAS IMMEDIATELY AFTER BEING DRIVEN.*DT*JB”
Owner complaint to NHTSAFiled Nov 6, 2020Electrical system, Seat belts, SeatsFire reportedODI 11373410
“REAR SEATS GET STUCK WHEN LOWERED DOWN AND WILL NOT RELEASE TO RETURN BACK UP. TO BE SPECIFIC, THE LEFT BACKSEAT AND CENTER SEAT (AS THEY ARE ATTACHED) ARE THE ISSUE.”
Owner complaint to NHTSAFiled Oct 21, 2020SeatsODI 11365589
“SEAT BELT LOCKS WHEN FOLDING DOWN REAR SEAT BACK MAKING THE SEAT AND SEATBELT UNUSABLE. THIS OCCURS WHEN STATIONARY AND ALSO WHEN IN MOTION. AND, IT HAPPENS EVERY TIME.”
Owner complaint to NHTSAFiled Aug 29, 2020Seat belts, SeatsODI 11351983
“CRASHNO FIRENO INJURIES0 DEATHS0 WHEN I PUT THE BACK SEATS DOWN TO CARRY ITEMS THE BACK SEAT WILL NOT GO BACK IN PLACE. YOU HAVE TO TAKE THE BOTTOM SEAT OUT AND REMOVE THE CENTER SEATBELT BOLT WHICH IS ATTACHED TO THE FRAME AND RELEASE THE PRESSURE ONCE YOU DO THIS THE RETURNS TO A NORMAL POSITION IT IS A SAFETY ISSUE. THE MIDDLE SEAT BELT RETRACTOR SEEMS DEFECTIVE. IT WAS STATIONARY. THIS HAS OCCURRED A NUMBER OF TIMES.”
Owner complaint to NHTSAFiled May 19, 2019SeatsODI 11208520

Showing 6 of 29 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Seats: recliner

Free remedy

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

SeatsReported Apr 2, 2014NHTSA 14V164000
Data from NHTSA Recalls API · synced Nov 4, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.