Problems · by component

2013 Ford Fusion visibility/wiper problems

25 owner complaints to NHTSA about the 2013 Ford Fusion cite visibility/wiper, 1% of all 1,957 complaints for this model year.

Complaints
25
1% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the visibility/wiper

Verbatim from NHTSA complaints, newest first
“The rear view camera intermittently stops working, giving a message “camera unavailable” in a black screen. This has happened many times during use and caused near misses during vehicle reversing.”
Owner complaint to NHTSAFiled Jan 10, 2026Visibility/wiperODI 11710081
“My Car has 136,000 miles on it. The vehicle's rear windshield glue failed. I noticed water in the car's trunk the other day thinking it was a cooler not a big deal. Every time a car door closed I kept hearing a weird thud. Driving down the road I would hear a thump from the rear. I thought the spare tire tightened it and that was not it. I closed my car door, looked back, and saw the rear glass lift significantly. I did it again and then looked back and saw the glass lift. I then went back and realized could lift the rear windshield glass. 90% of the top and bottom of the glass glue had failed or was not there anymore. The whole driver's side was not glued. The only thing holding the glass on was the passenger's side of the glass. This is a huge safety issue as the glass could have just flown out at high speeds if I had rolled my windows down or it could have shattered because of vibrations at speeds. You need to investigate the failure of the adhesive used to put on all Ford Fusions and all sedans to see if there should be a forced recall. It was a fluke I found it before the window blew out or just shattered because of a vibration. It could be catastrophic if…”
Owner complaint to NHTSAFiled May 31, 2024Visibility/wiperODI 11591713
“Wipers stopped working. Had fused checked. Fuse was not the problem. Ford dealer to complete diagnostic testing as no other auto repair shop will fix the issue. There are 22 reports for faulty wipers, wipers not working, Ford refusal to issue a recall. Meanwhile, they issued a recall for pickup truck wiper recall. Obviously, it is possible Ford Fusion Titanium 2013 and other vehicles could suffer the same issue(s). The cost is hundreds of dollars and Ford says "oh well." Meanwhile vehicles cost $20,000 + no accountability for faulty parts.”
Owner complaint to NHTSAFiled Oct 26, 2023Visibility/wiperODI 11552132
“WHILE DRIVING IN A LIGHT SNOW STORM THE WINDSHIELD WIPERS STOPPED WORKING. I TRIED TO PUSH DOWN ON THE STALK TO GET THEM TO WORK ONCE AND THEN TRIED TO PUSH IT UP TO GET TO A SET SPEED AND NOTHING WORKED. ABOUT 3-5 MINUTES LATER THEY CAME ON, WIPED 3 TIMES AND THEN STOPPED AGAIN. THIS HAPPENED 3 TIMES ON MY 30 MINUTE DRIVE. THIS INTERMITTENT ISSUE COULD BE VERY DANGEROUS IF THE STORM WAS WORSE. I WAS DRIVING 45 MPH.”
Owner complaint to NHTSAFiled Jan 26, 2021Visibility/wiperODI 11389969
“WIPER MOTORS STOPPED WORKING OUT OF NOWHERE. I TOOK THE VEHICLE TO FORD AND THEY SIMPLY WANT ME TO PAY TO REPLACE THEM. I COULD NOT AFFORD AT THE TIME AND TOLD THEM TO HOLD OFF ON THE REPAIR. THEY DID SOMETHING FOR FREE THAT CAUSED THEM TO WORK FOR ANOTHER MONTH BUT ARE NOT WORKING AGAIN. FORD REFUSES TO INVESTIGATE THIS, AND SEES IT AS MY OWN PERSONAL PROBLEM. I SEE THIS IS A MAJOR SAFETY ISSUE THAT SHOULD BE LOOKED INTO.”
Owner complaint to NHTSAFiled Jan 5, 2021Visibility/wiperODI 11386588
“ABOUT A YEAR AFTER OWNING THE VEHICLE THE WINDSHIELD WIPERS STOPPED WORKING PROPERLY. IT STARTED AS AN INTERMITTENT PROBLEM AND TURNED INTO THEM NOT WORKING AT ALL. THIS HAS HAPPENED AFTER THE DEALER WARRANTY RAN OUT SO NATURALLY THEY WOULD NOT ACCEPT THE ISSUE. THEY WORK SOMEWHAT NOW AGAIN, BUT ONE WIPER IS HALFWAY UP MY WINDSHIELD AND THE OTHER KEEPS BREAKING OF ASSUMING BECUASE THEY ARE OUT OF SYNC WITH EACH OTHER. SO I HAVE ONE WIPER THAT IS ON THE DRIVER SIDE THAT SORT OF WORKS AND THIS VEHICLE I AM STILL PAYING ON, SO IT SUCKS BECAUSE I CANNOT DRIVE IT AND IT WON'T PASS INSPECTION DUE TO THIS. THERE ARE NUMEROUS OTHER ACCOUNTS ONLINE ABOUT THE SAME ISSUE AND FORD SEEMS TO IGNORE IT. I JUST WANT A RELIABLE VEHICLE THAT I'M PAYING FOR AND SO FAR THIS FORD FUSION HAS BEEN NOTHING BUT ISSUES.”
Owner complaint to NHTSAFiled Sep 17, 2020Visibility/wiperODI 11355665

Showing 6 of 25 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.