2016 Ford Fusion service brakes, hydraulic problems

“The contact owns a 2016 Ford Fusion. The vehicle was serviced under NHTSA Campaign Numbers: 23V162000 (SERVICE BRAKES, HYDRAULIC) and 19V632000 (STEERING), but the failure persisted. A month after the recall repairs were completed, while driving at an undisclosed speed, the brake warning light was illuminated and blinked, and the steering wheel failed to function as intended. The contact used force to veer the vehicle to the side of the road. Once the contact was able to pull to the side of the vehicle, the engine was turned off. The contact called her boyfriend, who drove to the site of the incident and assisted the contact and pushed the vehicle to the residence. The dealer was contacted and at first refused to inspect the vehicle. The contact called the dealer again, and the dealer sent a mobile mechanic to the residence. However, no cause for the failure was found. The contact was informed that a diagnostic test would be performed on the vehicle. However, the contact would be responsible for the bill. The vehicle remained at the residence unrepaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.”

“The contact owns a 2016 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 23V162000 (Service Brakes, Hydraulic) and 25V695000 (Back Over Prevention). The contact stated that the dealer had sent a mobile mechanic to the contact's residence to complete the recall repair of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). During the day, the contact checked the residence ring camera and noticed that two mobile mechanics had stopped by the residence to work on the brakes. The contact stated that after a while, both mechanics left the residence and left the hood of the contact's vehicle lifted. The contact stated that the mechanic returned after a while and continued servicing the vehicle. The contact noticed that the mechanic had difficulty with the lug nuts on the wheels and had to fracture the lug nuts to remove the wheels. The contact noticed that the mechanic had reinstalled the fractured lug nuts back on both front wheels. The contact had not test-driven the vehicle. The manufacturer was not made aware of the issue. The mileage was unknown.”

“The contact owns a 2016 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 23V162000 (SERVICE BRAKES, HYDRAULIC) and 25V695000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear-view Camera not Available" was displayed. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle was purchased in 2025, and the rearview camera was not functioning as intended. The failure mileage was approximately 116,000.”

“The contact owned a 2016 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 23V162000 (Service Brakes, Hydraulic) and 25V695000 (Back Over Prevention); and requested to be removed from the recall distribution list because the contact no longer owns the vehicle. The dealer was contacted.”

“The contact owns a 2016 Ford Fusion. The contact stated that the exterior brake lights remained on after turning off the vehicle. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.”

“The contact owns a 2016 Ford Fusion. The contact stated that while her son was driving at approximately 65 MPH, the "Low Brake Fluid" warning light was blinking. The contact attempted to slow down and depressed the brake pedal, and the brake pedal was depressed to the floorboard and the vehicle failed to respond as needed. The contact stated that her son was able to stop the vehicle and called for assistance. The contact stated that she drove to his location had a quart of brake fluid and refilled the brake fluid reservoir. The vehicle was driven back to her residence. The contact noticed that brake fluid was forming a puddle underneath the driver's side rear wheel well. The contact stated that NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) repair had been completed in November 2023; for the front brake lines. The contact related the failure of the rear driver’s side brake failure to the recall. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.”