2019 Ford Fusion engine and engine cooling problems

“The contact owns a 2019 Ford Fusion. The contact stated that while driving approximately 30 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a leaking the head gasket, which allowed coolant into the cylinders. Additionally, the message "Coolant Low - Overheating Soon" was displayed, and there was black smoke coming from the tailpipe during startup. The contact stated that the vehicle was undrivable and associated the failure with a class-action lawsuit. The dealer was notified of the failure by phone and informed the contact that there was a fee for the diagnostic test. The contact declined. The manufacturer was notified of the failure by phone and filed a report. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 57,000.”

“The contact owns a 2019 Ford Fusion. The contact stated that while driving approximately 60 MPH, the vehicle was shaking abnormally with the check engine warning light illuminated before starting to blink afterwards. The vehicle was steered over to the side of the road and restarted; however, the failure persisted. The vehicle was taken to an Auto Zone, where a handheld diagnostic machine retrieved DTC: P0304, C2008-13, C2007-13, and B1111-53. The vehicle was taken to the dealer to be diagnosed, and it was determined that there was coolant intrusion in cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 86,996.”

“The contact owns a 2019 Ford Fusion. The contact stated that while driving approximately 45-65 MPH and depressing the brake pedal, the vehicle made an abnormal waterflow sound. The check engine warning light was intermittently illuminated. The contact stated that upon scanning the vehicle with a code scanner, the contact retrieved a diagnostic trouble code related to a cylinder #2 misfire. The contact stated that upon replacing the spark plug in cylinder #2, the check engine warning light turned off; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered under Ford Campaign Number: 21N12; because the vehicle had exceeded the mileage limitation. The failure mileage was unknown.”

“The contact owns a 2019 Ford Fusion. The contact stated that upon start the vehicle, the engine was misfiring. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the head gasket was faulty and needed to be replaced. Additionally, the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.”

“The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the engine overheated with the check engine warning light illuminated. The vehicle was taken to the local mechanic who replaced the water pump however, the failure persisted. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 75,000.”

“The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was shaking abnormally at start-up. The vehicle was taken to the dealer however, a cause for the issue was not found. The failure persisted, and the check engine warning light illuminated. The contact's husband replaced the spark plugs and ignition coils; however, several days later, the failure reoccurred, and the spark plugs, and ignition coils were replaced an additional three separate times due to the persistent failure. The vehicle was then taken to an independent mechanic where a diagnostic test indicated that there was coolant intrusion into cylinder #3. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.”