2020 Ford Mustang problems

“Mechanic confirmed internal steering rack failure. Mechanic also confirmed every front suspension component is loose/makes noise. Mechanic informed me that this specific vehicle model and year is known for this steering rack problem. I did further research after getting an over $10,000 bill and realized that this problem has been recalled but our vehicle is not included because it was only for 2022-2023 (we own a 2020). I also found MANY other people complaining online about the same problem and some of which has exact scenarios as us (all of different model years). One person had a distorted backup camera and the failing steering rack which is what is going on with us. The backup camera was recalled. I have reason to believe there is an electrical problem with the car because most issues we have are electrical. The steering rack is not hydraulic it’s electrical. We have also had the cars internal tire pressure meter reading low/high when it is not. I am concerned about driving the vehicle because the steering could lock up. It is currently making an very loud noise when turning the wheel. I am also concerned about this potentially ruining the suspension. The…”

“2020 Ford mustang with the 10 tr80 transmission, failed at 44,600 miles. Just out of the power train warranty of 6 years. I was driving down the road fork in the road I went to the right letting up off the gas and when I went to step on the gas again there was no transmission.”

“Vehicle has 396 miles on the odometer. While preparing to back up, with the engine idling , the engine shut off without warning and I had no control of the steering and would not restart when I attempted to do so. This could have put anyone behind me at sever risk or maybe caused an accident should I have been on the highway. The car was towed to my Ford Dealer (Varsity Ford, Ann Arbor, MI) and after inspection they informed the engine had a failure and needed to be replaced and gave me a price of $19,900. No other warning lights or messages prior to complete engine failure.”

“My wife was pulling into her head-in parking space at work and the brakes did not slow the car down. She pressed the brakes hard. The car went over a curb and hit a fire hydrant. The fire hydrant broke off and the car rolled over it. The car went into the street and she steered it to keep it out of traffic and stopped by using the parking brake. There were no warning lights. The airbag(s) did not deploy. There were no personal injuries. The car was inspected by a repair shop and deemed a total loss. A brake line was damaged during the crash. The repair shop personnel did not think the brakes failed prior to the accident because the master cylinder had fluid in it. No other brake inspections have been done.”

“Went to Clay Cooley Ford in Arlington TX off of highway 360 to have rearview camera issues fixed after being sent a recall notice to take it in to be repaired. The vehicle doesn’t show a black screen all of the time but it is at times distorted or black. Upon arriving my husband was told that one they don’t have the camera for the vehicle mind you an appointment was made I didn’t just show up and two because at this present moment the screen wasn’t showing distorted or black screen they were not able to repair the recall we were given a paper to contact a man who works at the dealership the vehicle camera wasn’t thoroughly inspected, just asked if it was doing it now when my husband said not right now but it does show a black or distorted screen sometimes he was sent on his way and told the repair couldn’t be done. I have reached out to Ford customer service to get their help with getting this recall resolved because I do transport a child in this car daily to and from school.”

“My husband was notified via the Ford app that there was an issue with his airbag system. He called the dealership and set up an appointment. We brought in the car to German Ford dealership in Beavercreek on 4 May, where they confirmed that the airbag was bad and needed to be replaced. They confirmed it was the airbag on the drivers side knee. The airbag light did come on, but we were under the impression airbags usually last the lifetime of the vehicle. Thankfully the car warranty covered the replacement, and we just had to pay the deductible. However, had my husband been in a crash that airbag would not have deployed, there is also the chance that the airbag could have deployed randomly while he was driving, which would have caused a potentially fatal crash.”