2000 Ford Windstar structure problems

“WHILE I WAS DRIVING ON THE HIGH WAY MY REAR AXLE BROKE I SAFETY MADE IT TO THE SHOULDER BUT WHILE DOING THAT MY TIRE BLEW AND LEFT ME STRANDED ON THE HIGH WAY. *TR”

“TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 15 MPH AND VEERING TO THE RIGHT, THE CONTACT HEARD A LOUD METAL SCRAPPING NOISE. THE CONTACT PULLED OVER AND NOTICED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. *LN*JB CONSUMER STATED I HAVE ATTACHED THE IMAGES OF MY 2000 FORD WINDSTAR SE'S AXLE BREAKAGE TO THIS EMAIL.*JB”

“TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE); HOWEVER, THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE ENTIRE SUBFRAME SHOULD HAVE BEEN REPLACED. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR NEW STRUTS, HE WAS INFORMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000. *TR*JB”

“TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE AND FRAME ASSOCIATED WITH THE UNDERCARRIAGE OF THE VEHICLE HAD EXTENSIVE RUST AND CORROSION. THERE WAS ALSO A CRACK THAT EXTENDED FROM THE REAR AXLE WHEN THE CONTACT INSPECTED UNDER THE VEHICLE. AN ABNORMAL NOISE WAS HEARD. LANCE CUNNINGHAM FORD (4101 EAST CLINTON HWY, KNOXVILLE, TN 37912, 1-(866) 591-3943) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.”

“TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE THE VEHICLE WAS STATIONARY, THE REAR AXLE RUSTED OUT AND FRACTURED WITHOUT WARNING. PHIL LONG FORD OF MOTOR CITY IN COLORADO SPRINGS, COLORADO WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL RELATED TO THE FAILURE DUE TO ITS LOCATION IN A DRY STATE VERSUS THOSE THAT WERE ONLY BEING COVERED IN HUMID STATES. THE CONTACT WAS UNSURE OF THE NHTSA CAMPAIGN INFORMATION FOR THE RECALL. THE FAILURE MILEAGE WAS 136,000.”

“TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF A STRUCTURE RECALL FOR THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES AND THE CONTACT WAS INFORMED THAT THEY WOULD ONLY INSPECT THE FRAME. THE DEALER REFUSED TO REPLACE THE PARTS IN COMPLIANCE WITH THE RECALL NOTIFICATION. THE DEALER STATED THAT DUE TO THE CONDITION OF THE VEHICLE, THE FRAME AND REAR AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PROVIDE A SOLUTION. THE VIN, NHTSA CAMPAIGN NUMBER, AND FAILURE MILEAGE WERE NOT AVAILABLE.”