Problems · by component

2002 Ford Windstar air bags problems

40 owner complaints to NHTSA about the 2002 Ford Windstar cite air bags, 3% of all 1,396 complaints for this model year.

Complaints
40
3% of all complaints
Crashes
18
Reported by owners
Fires
0
Reported by owners
Injuries
23
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.”
Owner complaint to NHTSAFiled Aug 29, 2018Air bagsODI 11123200
“TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A FIRE HYDRANT AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. THE PASSENGER SUSTAINED WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 02/12/16*LJ UPDATED 05/14/18*JB *CN”
Owner complaint to NHTSAFiled Dec 23, 2015Steering, Air bagsCrash reportedODI 10811918
“TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE SPUN OUT OF CONTROL ON AN ICY ROAD AND CRASHED INTO A RIVER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIBS AND BRUISES ON ENTIRE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.”
Owner complaint to NHTSAFiled Jan 16, 2015Air bagsCrash reportedODI 10672947
“MY 2002 FORD WINDSTAR VAN GEAR SHIFT PIN KEEP COMING UP AND I HAVE TO TAKE IT TO A SHOP SO THEY CAN PUT THE PIN BACK IN 3 TIMES. MY GEARS DO NOT SHIFT RIGHT IT SHIFTS HARD. I BROUGHT THIS VAN BRAND NEW IN 2003. ALSO MY AIR BAG LIGHT STAYS ON THE AVIS FORD BODY SHOP SAID MY SENSOR IS RUSTED OUT, ALSO MY ABS LIGHT STAYS ON. I DON'T FEEL THESE THINGS SHOULD GO OUT. I HAVE HAD MANY FORD VEHICLE BRAND NEW FOR YEARS AND NEVER HAD THESE PROBLEMS. I STILL GOT TO GET THESE THINGS REPAIR. I ALSO HAD TWO FRONT WINDSHIELD WIPER MOTORS PUT IN AND THE WIPES ARE STILL NOT RIGHT. IS THERE ANY HELP OUT THERE. *TR”
Owner complaint to NHTSAFiled Mar 26, 2013Power train, Air bags, EquipmentODI 10504594
“AIRBAG LIGHT FLASHES 7 TIMES THEN STAYS LIT. NEVER TURNS OFF NOW. WOULD COST ABOUT 300 TO 1,000 TO FIX!!!!!!!!!!!!! I DON'T HAVE THAT KIND OF MONEY. FORD NEEDS TO FIX THESE PROBLEMS. IM DRIVING MY KIDS AROUND WITH MY AIRBAG LIGHT ON AND MY ABS AND BRAKE LIGHT ON ALL BECAUSE OF A COMPUTER ISSUE. DON'T FEEL THIS IS MY RESPONSIBILITY TO REPAIR. *TR”
Owner complaint to NHTSAFiled Aug 11, 2012Air bagsODI 10470270
“TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT FLUID FROM THE SPEED CONTROL DEACTIVATION SWITCH LEAKED ONTO THE AIR BAG MODULE, CAUSING THE AIR BAG TO FAIL. THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V399000 (COMPONENT: VEHICLE SPEED CONTROL), BUT THE AIR BAGS WERE NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 220,000.”
Owner complaint to NHTSAFiled Apr 16, 2012Air bags, Vehicle speed controlODI 10455388

Showing 6 of 40 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.