Problems · by component
2004 GMC Envoy XL air bags problems
47 owner complaints to NHTSA about the 2004 GMC Envoy XL cite air bags, 7% of all 718 complaints for this model year.
Complaints
47
7% of all complaints
Crashes
26
Reported by owners
Fires
0
Reported by owners
Injuries
25
Reported by owners
What owners say about the air bags
Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH HE HAD THE SWERVE TO AVOID A HEADON COLLISION FROM A VEHICLE THAT WAS IN HIS LANE. THE VEHICLE WENT OFF THE ROAD AND CRASHED INTO A CONCRETE BARRIER.THE CONTACT HAD A FRACTURED STERNUM AND A BRUISED RIGHT ANKLE, KNEE AND ELBOW. THE CONTACT VISITED THE EMERGENCY ROOM ON HIS OWN WITHOUT BEING TRANSPORTED BY AN AMBULANCE.THE CONTACT STATED THAT NONE OF THE AIR BAGS IN THE FRONT DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED FROM THE CRASH SITE. THE ENTIRE FRONT OF THE VEHICLE WAS SMASHED IN INCLUDING THE FRAME. THE BACK AXEL DROPPED AFTER THE COLLISION AND BOTH RIMS ON THE BACK TIRES WERE SHATTERED. THE FRONT RIMS WERE ALSO CRACKED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 180,000.”
“TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE TAILGATE LATCH AND MOTOR FAILED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TAILGATE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR COMPRESSOR FAILED TO INFLATE THE AIR BAGS EVENLY. THE VEHICLE WAS TAKEN TO W-K CHEVROLET BUICK GMC CADILLAC (LOCATED AT 3310 W BROADWAY BLVD, SEDALIA, MO 65301, (660) 826-8320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.”
“FOUR VEHICLE ACCIDENT, #THREE VEHICLE IN LINE FROM THE FRONT. TRAVELING AT POSTED SPEED LIMIT OF 60MPH. SUDDEN HARD BRAKING, HIT IN THE FRONT & REAR OF THE VEHICLE, VEHICLE WAS CONSIDERED A TOTAL RIGHT OFF. NO AIR BAG DEPLOYMENT ON DRIVER OR PASSENGER IN FRONT SEAT! RUSH HOUR TRAFFIC ON FOUR LANE ST. HWY., DFW, TX. MARCH OF 2014.”
“THE ABS LIGHT STAYED ON AFTER THE FACT I HAD THE BREAKS SERVICED A FEW YEARS AGO. THE AIRBAG LIGHT HAS BEEN ON FOR ABOUT A YEAR. NOW MY BREAK LIGHT STOPPED WORKING, I REPLACED THE FUSE AND STILL NOT WORKING AND NOW THE HEADLAMPS STOPPED WORKING. THEY ONLY WORK ON HIGH BEAM.”
“TL* THE CONTACT OWNED A 2004 GMC ENVOY. WHILE DRIVING 50 MPH, THE CONTACT DROVE THROUGH A RED LIGHT AND WAS IMPACTED BY ANOTHER VEHICLE ON THE DRIVER SIDE. THE AIR BAGS FAILED TO DEPLOY. DUE TO NOT WEARING A SEAT BELT, THE DRIVER WAS EJECTED THROUGH THE WINDSHIELD. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED ROAD RASH AND CUTS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 117,000.”
“CAR WAS BOUGHT IN 2004. WAS TAKEN TO THE DEALER SEVERAL TIMES TO HAVE AIRBAG LIGHT FIX BUT IT WAS NEVER RESOLVED IT WAS SAID TO BE FINE. NO HAZARD. NEVER INVOLVED IN A CAR CRASH. CARS TURNS ON AND IT PROMPT YOU TO CHECK AIRBAGS. TODAY I WAS WATCHING THE NEWS AND SOMEONE MENTIONED THIS SITE. I WANTED TO SEE IT THERE HAS BEEN A RECALL”
Showing 6 of 47 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.