Problems · by component

2002 GMC Envoy structure problems

25 owner complaints to NHTSA about the 2002 GMC Envoy cite structure, 4% of all 570 complaints for this model year. NHTSA also lists 2 recalls on this component.

Complaints
25
4% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“The contact owns a 2002 GMC Envoy. The contact stated that while driving at an undisclosed speed, the vehicle was shaking. Upon inspection, the contact noticed that the rear subframe had fractured and detached. The vehicle was taken to an independent mechanic who diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 150,000.”
Owner complaint to NHTSAFiled Mar 15, 2022Power train, StructureODI 11456854
“I WAS IN AN ACCIDENT AND HIT ON BROADSIDE ON THE PASSENGER SIDE AND DRIVER FRONT CORNER. THE AIR BAGS DID NOT GO OFF. THEY SAY SERVICE SOON. THE SEAT BELT HURT ME AS WELL. IT DID NOT LOCK. I WAS INJURED WITH A TORN LABRUM, BACK AND NECK INJURIES. HEAD TOO. I WAS MOVING AND I WAS HIT ON THE DRIVERS SIDE AND THEN PUSHED INTO ANOTHER CAR. I WAS ON A CITY STREET. 14 MILE NEAR MOUNT 7-22”
Owner complaint to NHTSAFiled Aug 31, 2020Air bags, Seat belts, StructureCrash reportedODI 11352195
“THE FRONT DRIVER SIDE DOOR HAS NO POWER. THE REAR PASSENGER DOOR WILL NOT OPEN OR UNLOCK. THE REAR DRIVER SIDE DOOR WILL NOT LATCH AND STAY SHUT. THIS ALL HAPPENED WHEN I WAS GETTING MY KIDS IN THE CAR AND NOW I CAN'T USE THE CAR BECAUSE MY KIDS COULD FALL OUT. IN THE OTHER VEHICLES IT WAS THE FAULTY LATCH. THIS HAPPENED TO OTHER VEHICLES OF THE SAME YEAR AND MODEL. NUMBER 05V494000.”
Owner complaint to NHTSAFiled Jan 28, 2020StructureODI 11302442
“TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT A SLOW SPEED, THE FRONT PASSENGER DOOR BECAME AJAR WITHOUT WARNING. THE CONTACT WAS UNABLE TO SECURELY LOCK THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 205,000.”
Owner complaint to NHTSAFiled Apr 5, 2017StructureODI 10970755
“SPARE TIRE HOIST SECONDARY LATCH FROZEN, 2002 GMC ENVOY. SPARE TIRE COULD NOT BE REMOVED FROM HOIST WHEN A ROAD HAZARD BLOWOUT OCCURRED. TOW TRUCK OPERATOR COULD NOT REMOVE SPARE. AFTER A TOW TO TIRE VENDOR, THEY COULD NOT GET THE SPARE DOWN. UPON VISITING A DEALERSHIP THEY COULD NOT REMOVE THE SPARE TIRE AND SAID THE MECHANISM WAS 'FROZEN' AND HAD TO BE REPLACED FOR $250, BUT THEY DIDN'T HAVE THE PART IN STOCK. AFTER A TRIP TO ANOTHER DEALERSHIP, THEY CUT THE HOIST CABLE, REMOVED THE SPARE AND REPLACED THE HOIST PART. ONE CAN ONLY IMAGINE THE TRAUMA IF THE FAMILY HAD BEEN ON US HIGHWAY 50 IN THE MIDDLE OF NOWHERE WHEN THIS INCIDENT OCCURRED. THIS MUST BE A PRIMA-FACIE VIOLATION OF THE FMVSS CODE THAT REQUIRES A SPARE TIRE. YES, THE SPARE TIRE IS PRESENT, BUT IT CAN'T BE INSTALLED ON THE VEHICLE. ONE WOULD HOPE THAT AUTOMOTIVE ENGINEERS KNOW THAT THE UNDERSIDE OF A VEHICLE IS SUBJECT TO CORROSION AND DESIGN ACCORDINGLY. RESEARCHING THIS ISSUE, MANY ENTHUSIAST FORUMS AND OTHER BLOGS REFLECT THE FRUSTRATIONS OF OWNERS WITH THE SAME SITUATION. THE COMMON GRASSROOTS SOLUTION IS TO CUT/GRIND OFF THE SECONDARY LATCH. THUS DEFEATING THE SAFETY SYSTEM INTENT. ONE CAN…”
Owner complaint to NHTSAFiled Jun 20, 2010Structure, TiresODI 10339239
“THE REAR HATCHBACK GLASS SHATTERED ON MY 2002 ENVOY XL FOR NO APPARENT REASON. THE CAR WAS PARKED. THIS IS THE SECOND TIME SINCE OWNING THIS VEHICLE THAT WE HAVE HAD AN ISSUE WITH THE HATCHBACK GLASS. THE FIRST INCIDENT WAS IN APROX. 2003 WHEN THE GLASS CAME LOOSE FROM THE HINGES AND DROPPED. IT WAS REPLACED FREE OF CHARGE FROM THE GM WARRANTY. *TR”
Owner complaint to NHTSAFiled Jan 9, 2010StructureODI 10298847

Showing 6 of 25 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
02 —Related recalls

2 recalls on this component

Structure: body

Free remedy

CERTAIN SPORT UTILITY VEHICLES ARE MISSING WELDS ON THE REAR FLOOR PLAN.

StructureReported Oct 4, 2002NHTSA 02V273000

Structure: body

Free remedy

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACTS." THESE VEHICLES HAVE A CONSOLE COVER/ARMREST LID LATCH THAT COULD RELEASE AT LESS THAN THE 10G VERTICAL LOAD REQUIREMENT OF THE STANDARD.

StructureReported May 16, 2001NHTSA 01V158000
Data from NHTSA Recalls API · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.