Problems · by component
2003 GMC Envoy suspension problems
26 owner complaints to NHTSA about the 2003 GMC Envoy cite suspension, 4% of all 642 complaints for this model year.
Complaints
26
4% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
What owners say about the suspension
Verbatim from NHTSA complaints, newest first
“The contact owns a 2003 GMC Envoy. The contact stated that while the vehicle was parked on several occasions, there was condensation under the front of the vehicle. The vehicle was taken to a dealer on several occasions, where it was determined that the differential needed to be repaired due to a leak coming from the axle. On several occasions, it was determined that the rear pinion seal needed to be replaced. The contact stated that the rear pinion seal was replaced on several occasions. The manufacturer was notified of the failure. The failure mileage was approximately 66,411.”
“WE PURCHASED OUR 2003 GMC ENVOY XL SLE 8 CYLINDER BRAND NEW AT ALDEN BUICK IN FAIRHAVEN, MASS IN JULY 2003; FOR THE PAST 3 YEARS WE HAD IT SERVICED AT ROBERTSSON'S GMC 2680 CRANBERRY HIGHWAY, WAREHAM, MASS.02571,508-291-0044. WE HAD IT RECONDITIONED AT THIS DEALERSHIP LAST YEAR, SPENDING $4000.00; WE HAD IT INSPECTED AT THIS DEALERSHIP WITH THE MASSACHUSETTS VEHICLE CHECK; IT PASSED THE FRONT END CHECK AND FRAME CHECK ON 8/4/17. I WAS DRIVING THE VEHICLE IN LATE DECEMBER, AND HIT SEVERAL DEEP POTHOLES CAUSED BY AN ICE STORM; SHORTLY THEREAFTER I LOST STEERING CONTROL OF THE VEHICLE. I HAD IT TOWED TO ALDEN BUICK/GMC IN FAIRHAVEN, MASS. TO BE TOLD THAT THE ENTIRE FRAME HAD COLLAPSED DUE TO EXTENSIVE CORROSION AND RUST. I HAD IT TOWED TO ROBERTSON'S GMC IN WAREHAM AND FILED A CLAIM WITH COMMERCE INS. CO. TO HOPEFULLY COVER THE DAMAGE TO THE FRAME; COMMERCE DENIED THE CLAIM STATING"THE FRAME ASSEMBLY WAS SEVERELY ROTTED AND THIS EXTENSIVE ROT ALLOWED THE RIGHT FRONT CONTROL ARM TO BREAK AWAYFROM THE MOUNTING POINT ON THE FRAME RAIL. GMC ISSUED A TECHNICAL SERVICE BULLETIN STATING THAT SOME ENVOY MODELS SUFFERED FROM EXTENSIVE FRAME CORROSION. WHY DID ROBERTSON'S…”
“TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT WHILE PARKED AND STARTING THE VEHICLE, THE REAR END ABNORMALLY ROSE HIGHER FROM THE GROUND. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING, THE REAR LOWERED NEAR TO THE GROUND. THE CONTACT ALSO MENTIONED THAT AT TIMES ONE SIDE OF THE VEHICLE WAS HIGHER THAN THE OTHER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.”
“WHERE THE TOP OF THE NESK OF THE FUEL TANK MEETS THE FUEL PUMP IT IS BROKEN WHERE THE 2 MEET. FUEL VAPORS, AS WELL AS ACTUAL FUEL LEAKING ON THE GROUND R BOTH PRESENT. STATIONARY , AS WELL AS, IN MOTION.”
“DEAR SIR/MADAM, I HAVE A 2003 GMC ENVOY SLT MODEL 4.2L V6 4WD AND AS I WAS BACKING INTO MY GARAGE I HEARD A LOUD BANG AND WHINNING NOISE AND I NOW HAVE NO REVERSE GEAR AND WHEN I SELECT THE DRIVE GEAR ON THE AUTOMATIC TRANSMISSION I HAVE A WHINNING NOISE, I HAVE READ THE BLOGS ON THIS ISSUE AND I BELIEVE THAT GM AND GMC ARE VERY AWARE OF THIS PROBLEM, THIS REPAIR WILL COST ME UP TO $2,800.00 PLUS TAX TO HAVE THE TRANSMISSION REMOVED AND A RE-MANUFACTURED ON REPLACED ON MY VEHICLE. I WAS JUST GLAD THAT THIS MATTER HAPPENED AT MY RESIDENCE AND NOT ON SOME BACK ROAD IN WEST VA., I BELIEVE THAT AS STATED, GM AND GMC IS VERY AWARE OF THE PROBLEM WITH THE 4L603 TRANSMISSION THAT WERE USED IN THESE VEHICLES' AND THE PROBLEM WITH THE SUN-SHELL AND THE REACTION SUN GEARS THAT ARE LIKE A GRENADE EXPLODING INSIDE THE TRANSMISSION. I WOULD LIKE FOR A RECALL TO BE STARTED ON THIS PROBLEM AND THE OWNERS TO BE PAID BACK ON ALL OF THESE REPAIRS. THE CONSUMER STATED THE AIR RIDE SUSPENSION THAT WAS INSTALLED ON THE VEHICLE IS DANGEROUS. THE AIR RIDE SUSPENSION DEFLATED ON BOTH SIDES ON THE REAR OF THE VEHICLE, WHICH CAUSED THE VEHICLE TO BOTTOM OUT ON STOPS. UPDATED 07/08/15”
“WAS INSPECTING CAR AND HAD SEVERAL COMPLAINTS TO DEALERSHIP THAT FRONT END HAD A STRANGE NOISE WHEN WE GO OVER A ROUGH ROAD. WHILE TRYING TO FIGURE OUT WHERE FUEL SMELL IS COMING FROM I NOTICED A CRACK ON THE WELD NEXT TO THE SHOCK MOUNT . I ALSO NOTICED THAT THERE HAS BEEN A PREVIOUS REPAIR THERE BECAUSE WE HAVE HAD THIS CAR SINCE IT WAS NEW ALL I CAN THINK IS THAT THEY SAW THIS AND DID A REPAIR AND NOT TELLING US SO IF YOUR CAR IS CREAKING CHECK THE FRONT END COULD BE FALLING APART.”
Showing 6 of 26 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.