Problems · by component

2003 GMC Envoy visibility problems

59 owner complaints to NHTSA about the 2003 GMC Envoy cite visibility, 9% of all 642 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
59
9% of all complaints
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
12
Reported by owners
01 —Owner reports

What owners say about the visibility

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT 65 MPH, THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE CONTACT STATED THAT THE WINDOW SWITCHES ALSO BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.”
Owner complaint to NHTSAFiled Jul 30, 2015Electrical system, VisibilityODI 10745126
“WHILE OPENING MY TAILGATE WINDOW TO UNLOAD GROCERIES, THE GLASS EXPLODED AND SHATTERED INTO TINY PIECES. OTHER THAN A FEW SCRATCHES, I HAD NO INJURIES DESPITE GLASS RAINING DOWN ON ME. I'VE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO OTHER ENVOY OWNERS. GMC NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE IS SERIOUSLY INJURED! *TR”
Owner complaint to NHTSAFiled Feb 11, 2015VisibilityODI 10682771
“I WENT INSIDE WAL-MART FOR MAYBE 1/2 HOUR AND WHEN I CAME OUT THE WINDOW WAS BUSTED OUT. WE THOUGHT SOME PUNK SMASHED THE WINDOW SO WE CALLED THE POLICE. THEY WATCHED THE VIDEO OF THE PARKING LOT AND THEY SAID THAT THERE WAS NO ONE BY THE CAR WHEN IT HAPPENED. I DON'T SEE HOW IT CAN JUST "MAGICALLY" SMASH INTO THOUSANDS OF PIECES WITH NO ONE AROUND BUT AFTER READING THROUGH OTHER COMPLAINTS I CAN SEE THAT I'M NOT ALONE. OF THE 202 COMPLAINTS ON HERE THERE ARE 10 (THIS MAKES 11) INCIDENCES WHERE THIS HAS HAPPENED AND GMC IS NOT RECALLING THEM? I JUST DON'T UNDERSTAND. IT IS GOING TO COST ME $500.00 FOR A BRAND NEW WINDOW AND IT IS A WEEK AND A HALF BEFORE CHRISTMAS. WE TRIED TO FIND ONE IN THE JUNKYARDS BUT THEY COST ALMOST AS MUCH AS A NEW ONE. I AM SO FRUSTRATED RIGHT NOW. *TR”
Owner complaint to NHTSAFiled Dec 13, 2014VisibilityODI 10664111
“I WAS OPENING THE REAR WINDOW TO RETRIEVE BELONGINGS WHEN THE WINDOW EXPLODED GLASS FRAGMENTS ALL OVER ME AS WELL AS THE INSIDE AND OUTSIDE THE VEHICLE. FORTUNATELY, NO ONE WAS HURT. THIS IS VERY DANGEROUS! *TR”
Owner complaint to NHTSAFiled Oct 20, 2014VisibilityODI 10648712
“ON 12/5/2013, I LEFT THE SCHNUCKS GROCERY STORE AROUND 4PM FOR HOME. WHEN I ARRIVED AT HOME, I BACKED IN THE GARAGE AND MY HUSBAND WAS WAITING AT THE GARAGE DOOR FOR ME SO HE COULD GET THE GROCERIES. AS I WAS GETTING OUT OF MY 2003 GMC ENVOY XL, MY HUSBAND WAS GETTING THE GROCERIES AND STARTED TO TELL ME SOMETHING WHEN ALL OF A SUDDEN I HEARD THIS EXTREMELY LOUD POP/EXPLOSION (LIKE A GUN SHOT) AND GLASS SHATTERED EVERYWHERE. I DIDN'T KNOW WHAT HAPPENED AND IMMEDIATELY ASKED MY HUSBAND IF HE WAS OK. THE SHATTERED GLASS HAD CUT HIM ON HIS FOREHEAD. THERE WAS GLASS SHATTERED EVERYONE IN THE SUV, IN MY GROCERIES, IN THE GARAGE, IN MY HUSBAND'S HOODIE, AND EVEN ON MY 2013 CHARGER NEXT TO IT. THE HINGES WERE OFF TO THE SIDE OF THE ENVOY WITH SOME HANGING GLASS STILL ATTACHED. AND WHAT'S EVEN MORE SHOCKING IS THAT THE REAR BROKEN WINDOW KEPT POPPING AT THE HINGES AND PIECES OF REMAINING GLASS WOULD CONTINUE TO BREAK OFF AND DROP. I CONTACTED GM ABOUT THE VEHICLE TO REPLACE MY WINDOW AND TO TELL THEM WHAT HAPPENED, BUT THEY SAID THAT SINCE I HAVE 137,000MILES AND HAD THE VEHICLE TEN YEARS, IT'S OUT OF WARRANTY. I TOLD THEM THAT WAS RIDICULOUS BECAUSE IT SHOULD NOT…”
Owner complaint to NHTSAFiled Dec 6, 2013VisibilityODI 10555097
“AFTER SIX MONTHS HAVING PURCHASED THIS USED VEHICLE FROM A LOCAL DEALER, I NOTICED THAT THE DRIVER'S DOOR WAS NOT WORKING PROPERLY, NOR WERE THE POWER WINDOW DEVICES, CONTROLS, POWER LOCKS AND ALSO THE VISIBILITY OF DRIVER'S REAR WINDOW. I NOTICED THAT THE DOOR WOULD OVERHEAT AND SOMETIMES I CAN SMELL AN ODOR SIMILAR TO WHEN SOMETHING IS BURNING. I HAVE TAKEN THE VEHICLE TO A MECHANIC AND FINDING THE SOLUTION TO THE PROBLEM HAS BEEN DIFFICULT. ON JUNE 2013, I READ ON THE MSN WEBSITE THAT THE GMC ENVOYS FOR 2006 AND 2007 WERE BEING RECALLED (RECALL #13V248000) IN REGARDS TO DRIVER'S MASTER POWER WINDOW SWITCH. SINCE I AM HAVING THIS SAME PROBLEM, WITH MY 2003 ENVOY, I CALLED GMC AND EXPLAINED TO HER THAT I AM HAVING THAT SAME ISSUE WITH MY 2003 ENVOY. SHE INDICATED THAT GMC WOULD PAY FOR THE DIAGNOSTIC FEE LABOR EVEN THOUGH MY CAR'S MILEAGE WAS NOT UNDER WARRANTY AND THAT THE RECALL WAS ONLY FOR 2006 & 2007 ENVOYS. SHE CONNECTED ME TO [XXX] FOR AN APPT. WITH BALISE THE FOLLOWING DAY. SHE ASSIGNED A CASE NUMBER 71-1219059371. THE FOLLOWING DAY, AUGUST 28, 2013, I WENT TO MY APPOINTMENT AT 11 AM. AND LEFT MY CAR. ABOUT AN HOUR LATER, I GET A CALL FROM GMC…”
Owner complaint to NHTSAFiled Sep 9, 2013Electrical system, Visibility, StructureODI 10542676

Showing 6 of 59 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Visibility: windshield wiper

Free remedy

CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.

VisibilityReported Feb 4, 2004NHTSA 04V046000
Data from NHTSA Recalls API · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.