Problems · NHTSA complaints

2013 GMC Terrain problems

Owners filed 370 complaints about the 2013 GMC Terrain with NHTSA between Mar 2013 and Oct 2026. The most-cited component is engine (198).

Complaints
370
Filed with NHTSA
Crashes
14
Reported by owners
Fires
2
Reported by owners
Injuries
25
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine198
  2. Visibility/wiper50
  3. Power train44
  4. Electrical system23
  5. Air bags22
  6. Fuel/propulsion system21
  7. Steering15
  8. Structure14
  9. Engine and engine cooling11
  10. Exterior lighting10
  11. Electronic stability control (esc)8
  12. Suspension7
  13. Service brakes7
  14. Wheels6

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201310
201417
20157
201634
201735
201839
201968
202038
202137
202233
202326
202415
20257
20264

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

198 reports1 crash
“The exhaust and emissions system appears to have failed or is malfunctioning, including the catalytic converter and potentially the exhaust manifold or upstream exhaust components. The engine and fuel/propulsion system are also affected, as evidenced by sputtering and drivability issues. The vehicle and affected components are available for inspection upon request. Exhaust and/or fuel fumes enter the passenger cabin, particularly when the heater or air conditioning is operating. This creates a risk of exposure to harmful exhaust gases, including potential carbon monoxide, which poses a serious health and safety risk to vehicle occupants. The vehicle also sputters and hesitates, which could lead to unsafe driving conditions, especially in traffic or at highway speeds. Yes. The issue has been confirmed through diagnostic trouble codes indicating catalytic converter efficiency failure. Despite replacement of spark plugs and sensors, the problem continues to recur, indicating an underlying exhaust or emissions system defect rather than routine maintenance. The vehicle has been inspected by service professionals for diagnostic purposes. The manufacturer has not…”
Owner complaint to NHTSAFiled Jan 7, 2026Power train, Engine, Fuel/propulsion systemODI 11709455

Visibility/wiper

50 reports
“My 2013 engine blew out, I did an oil change around February and a month later took my vehicle to aamco and they found a gallon of coolant in the engine. None of the warning lights came on prior to this happening at all whatsoever. The oil life was still at 32% with no oil in my engine. All 3 of my windshield wipers as well rotted within the year that I purchased the vehicle. Now I do not have a working vehicle at all whatsoever due to the engine and car not wanting to start. When I put the code reader in when it first happened it told me it was the camshaft sensor so I changed both sensors and all the spark plugs and even bought the crankshaft sensor and it was none of the above until later I found out it was the engine that blew. I have spent so much money on this vehicle it’s ridiculous.”
Owner complaint to NHTSAFiled Jun 30, 2022Engine, Visibility/wiperODI 11471689

Power train

44 reports
“The contact owns a 2013 GMC Terrain. The contact stated that while driving 40 MPH, the transmission failed to shift as needed. The contact stated that while driving at an undisclosed speed, the vehicle stopped and stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to a transmission center, which determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a claim. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 172,000.”
Owner complaint to NHTSAFiled May 28, 2025Power train, EngineODI 11663347

Electrical system

23 reports1 fire1 related recall
“Sudden Excessive Oil Consumption, Engine Seized, Oil Pressure Alert Warning Failed to alert driver that the car was bone dry with no oil, and the Information Screen indicated that 25% Oil Life was Remaining, when the car was bone dry with no oil. FYI - GM paid for 50% on costs of a replaced repurposed engine. And yet there is/was no recall? They should have paid 100%”
Owner complaint to NHTSAFiled Mar 10, 2023Electrical system, EngineODI 11511232

Air bags

22 reports10 crashes
“My airbag indicator lit up and I was not involved in any accident or even a fender bender. After this the engine indicator lit up as well, I had to replace the battery, change spark plugs at the local Firestone. Now I have a problem with the theft indicator and the vehicle does not turn on. Several problems have come up since the airbag indicator lit up.”
Owner complaint to NHTSAFiled Aug 13, 2023Air bags, EngineODI 11538197

Fuel/propulsion system

21 reports
“vehicle started running rough when driven, mechanic found fuel pump putting fuel into oil. could have caught fire! pump replaced and trashed. check engine light was only warning other then rought running engine.”
Owner complaint to NHTSAFiled Nov 9, 2024Fuel/propulsion systemODI 11624354
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.