2011 Honda Accord Crosstour seats problems

“The contact owns a 2011 Honda Accord Crosstour. The contact stated that the electrical seat adjuster on the driver’s seat failed to operate without warning. Due to the failure, the contact was unable to adjust the driver seat to the appropriate setting to ensure safe driving. Upon investigation, the contact discovered that the teeth on plastic gear attached to the motor had worn off which rendered the button to adjust the seat useless. The contact also discovered TSB (19-034) which he linked to the failure. The contact spoke with a mechanic at a local dealer who offered no assistance and referred him to the manufacturer. The manufacturer was notified of the failure and promised the contact a call back. The contact had yet to hear from the manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.”

“No accident occurred!, seats are extremely uncomfortable and is causing me back pains when sitting for long periods of time, I can imagine in a collision these seats would be very unsafe to a persons body, they’re so stiff if would be like getting pressed against a wall if hit hard enough, it’s time Honda FIXES this problem!”

“THE ACTIVE HEAD RESTRAINTS MOVED INTO THE FORWARD POSITION FOR NO APPARENT REASON (I.E., THERE WAS NO REAR COLLISION). IT HAPPENED FIRST WITH THE DRIVER'S SEAT AND SEPARATELY, AT SOME LATER POINT, WITH THE FRONT PASSENGER'S SEAT. THE RESTRAINTS WERE SUPPOSED TO AUTOMATICALLY MOVE BACK TO THEIR NORMAL POSITION (ACCORDING TO THE OWNER'S MANUAL), BUT THAT DIDN'T HAPPEN - THEY REMAINED LOCKED IN THE FORWARD POSITION. I TOOK THE VEHICLE TO SCHAUMBURG HONDA IN ILLINOIS AND THE TECHNICIAN SAID THAT THE SEAT FRAMES SHOULD BE REPLACED. HE SAID THE PROBLEM INDICATED THAT THE ACTIVE HEAD RESTRAINTS MIGHT FAIL TO WORK PROPERLY IN A COLLISION. I DECIDED TO REPORT THIS BECAUSE IT COULD BE A SAFETY ISSUE FOR OTHER DRIVERS WITH SIMILAR HONDA MODELS/SEAT FRAMES.”

“I AM HAVING MAJOR LOW BACK AND TAIL BONE PAIN FROM THE FRONT SEATS. I HAVE A HARD TIME EVEN DRIVING 15 MILES TO WORK. THE SEAT ISSUES MAKE IT IMPOSSIBLE TO TRAVEL FAR DISTANCES AND I NEED TO RENT A CAR. I DRIVE A LOT FOR MY JOB, SO I'M IN THE CAR MOST OF THE DAY. THE PAIN AND DISCOMFORT ARE IN EVERY POSITION THE SEAT CAN GO. THERE IS NO RELIEF.”

“THE 2011 HONDA ACCORD IS EXCELLENT CAR BUT THE SEATS ARE INCREDIBLY A NIGHTMARE. THE SEATS ARE VERY UNCOMFORTABLE IN FACT I HAD TO SEEK THE HELP OF A CHIROPRACTOR. YOU CANNOT DRIVE THE CAR 3 MILES BEFORE YOU START FEELING NECK PAINS, SHOULDERS AND UPPER BACK. HEAD REST AND THE SEAT CURVES MAKES ONE MORE MISERABLE ON THE WHEELS. I HOPE SOMETHING WILL BE DONE TO HELP THIS SAD NEWS.”

“I PURCHASED THE 2011 HONDA ACCORD COUPE USED FROM NORM REEVES HONDA IN CERRITOS, CA. I HAVE BEEN EXPERIENCING EXTREME LEG AND BACK PAIN AFTER LONG COMMUTES. I AM COMPLETELY AFRAID TO CONTINUE DRIVING THE VEHICLE. I HAD TO RESORT TO DRIVING A COMPANY CAR INSTEAD, THE PAIN STILL EXISTS AFTER 3 WEEKS OF NOT DRIVING THE VEHICLE. PLEASE INVESTIGATE INTO THIS, THERE ARE HUNDREDS OF CONSUMERS AFFECTED BY THE SEATS. HONDA WILL NOT DO ANYTHING.”