Problems · NHTSA complaints

2011 Honda Accord Crosstour problems

Owners filed 303 complaints about the 2011 Honda Accord Crosstour with NHTSA between Jan 2011 and Jun 2025. The most-cited component is air bags (117).

Complaints
303
Filed with NHTSA
Crashes
32
Reported by owners
Fires
3
Reported by owners
Injuries
32
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Air bags117
  2. Seats39
  3. Engine29
  4. Structure21
  5. Power train21
  6. Steering20
  7. Electrical system17
  8. Suspension14
  9. Service brakes9
  10. Vehicle speed control9
  11. Visibility/wiper7
  12. Service brakes, hydraulic7
  13. Wheels5
  14. Engine and engine cooling5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 6, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201149
201223
20134
201418
201521
201659
201751
201817
201918
20204
20219
20228
202313
20246
20253

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Air bags

117 reports25 crashes1 fire6 related recalls
“The drivers side curtain airbag and drivers side seat belt retention airbag deployed while driving without an impact/collision. It is available for inspection. The airbags deploying while driving blocked my vision and was a completely terrifying distraction. I brought the car to my local Honda dealership for inspection and they confirmed the airbags were deployed without an impact. Honda refuses to give me the inspection report. There were no warning lights or symptoms.”
Owner complaint to NHTSAFiled Jun 7, 2025Air bagsODI 11665495

Seats

39 reports
“The contact owns a 2011 Honda Accord Crosstour. The contact stated that the electrical seat adjuster on the driver’s seat failed to operate without warning. Due to the failure, the contact was unable to adjust the driver seat to the appropriate setting to ensure safe driving. Upon investigation, the contact discovered that the teeth on plastic gear attached to the motor had worn off which rendered the button to adjust the seat useless. The contact also discovered TSB (19-034) which he linked to the failure. The contact spoke with a mechanic at a local dealer who offered no assistance and referred him to the manufacturer. The manufacturer was notified of the failure and promised the contact a call back. The contact had yet to hear from the manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.”
Owner complaint to NHTSAFiled Apr 19, 2022SeatsODI 11461384

Engine

29 reports1 crash
“ENGINE, C1 MISFIRERS, THIS HAS OCCURED OVER THE PAST TWO YEARS AND HAS COSTS ME THOUSANDS TO FIX BUT ITS NOT A PERMANAT FIX, IT'S BEEN A BANDAID TO THIS ISSUE. ITS THE SAME ISSUE AS YOU ALL ARE INVESTAGATING WITH THE NEW MODELS, HONDA DID ACKNOLEDFGE THIS ISSUE BUT THEY SAID AFTER 2014 YOU NO LONGER CAN GET A FIX BY THEM. I PURCHASED THE CAR ABOUT FOUR YEARS AGO, I NEVER KNEW OR COULD OF KNOWN THIS WAS A PREEXISTING ISSUE THAT WAS NEVER FIXED, PLEASE HELP ME I AM NOT FEELING SAFE IN MY CAR ANYMORE, IT EITHER SHUTS DOWN COMPLETELY OR GIVES ME ALOT OF HESATATION. MY AUTO SHOP HAS ALL MY DETAILED RECORDS ON THIS - GULF 215 362-2223”
Owner complaint to NHTSAFiled Nov 14, 2024EngineODI 11625340

Structure

21 reports2 crashes1 fire
“I was driving on freeway and I heard an explosion. Glass rain down on me. My sunroof shattered for no reason. I was driving with no cars ahead, beside or behind me. The weather was clear. I suffered with glass in my eye and I almost lost control of my car. Honda said they won't fix it with mr having to pay 1,000.00 dollars. I want to join class action lawsuit.”
Owner complaint to NHTSAFiled May 6, 2024StructureODI 11587347

Power train

21 reports2 crashes
“Both the passenger and driver side CV axles have a rubber vibration isolator mounted in the center of each drive axle. The rubber is cracking and showing rust heave underneath, The attachment method has deteriorated and the rubber damper is trapping moisture and salt that have seeped underneath. This has caused significant corrosion to the steel axle thereby weakening the axle and creating a safety hazard due to potential breakage. Neither axle has broken yet, but there are currently recalls on other model year Honda Accords for the same issue.”
Owner complaint to NHTSAFiled Aug 29, 2022Power trainODI 11481898

Steering

20 reports2 crashes
“The rack and pinion needs to be replaced with just over 63k miles. This appears to be a common occurrence amongst 2008-2012 Honda Accords but it appears Honda is ignoring the issue. I have included a forum of complaints from owners that have very low mileage. Could you please look into this? [XXX] [XXX] , [XXX]”
Owner complaint to NHTSAFiled Dec 20, 2024SteeringODI 11631879
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.