2012 Honda Civic electrical system problems

“Dear NHTSA Vehicle Safety Complaint Team, I am submitting this complaint regarding a recurring and unresolved hybrid-system issue with my 2012 Honda Civic Hybrid. Vehicle Information Make/Model: 2012 Honda Civic Hybrid VIN: [XXX] Current Mileage: Approximately 144,000 miles Diagnostic Trouble Code: P1440 Reported Symptoms: IMA warning light illuminated, battery/charging warning light illuminated, and vehicle starting problems. Description of the Problem My vehicle has developed a serious issue involving its Integrated Motor Assist (IMA) hybrid system. The IMA warning light is illuminated, and the vehicle has stored diagnostic trouble code P1440. The battery/charging warning light is also illuminated. I have experienced a no-start condition in which the dashboard lights illuminate, but the vehicle does not start. Attempting to jump-start the vehicle did not resolve the problem, and the vehicle also would not start when shifted into Neutral. I have contacted multiple Honda dealerships to investigate this problem. However, I have been informed that my vehicle does not qualify for Honda Service Bulletin A20-030, despite the P1440 trouble code and symptoms that…”

“The contact owns a 2012 Honda Civic. The contact stated that the alarm indicator sounded off intermittently without cause. The vehicle was taken to a certified mechanic, who informed the contact that the alarm was a factory-made system and then suggested pressing the key fob twice to stop the alarm from sounding off. The vehicle was not officially diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 167,842.”

“I am reporting a serious safety concern with my 2012 Honda Civic Hybrid. What component or system failed and is it available for inspection? The hybrid drive system and regenerative braking system are malfunctioning. The hybrid battery recharging system including the MPI have failed, causing the vehicle to operate solely on the gasoline engine. This results in degraded braking performance due to the loss of regenerative braking. How was safety put at risk? When the hybrid system fails, braking performance is noticeably reduced, increasing stopping distances. This creates a high risk of collision, especially in sudden-stop situations or heavy traffic. Additionally, the sudden loss of hybrid power assistance can cause unsafe changes in vehicle acceleration and handling. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue has been confirmed by Pearson Honda in Midlothian, Virginia. They state the MPI needs to be replaced and state my VIN is outside their "factory warranty extension". Multiple calls to Honda America state that I am responsible for all repairs and that this is not their problem and will not clarify…”

“Odometer Fraud. The contact purchased a 2012 Honda Civic. The contact stated that before attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private dealer sale. At the time of purchase, the vehicle mileage was 116,000. Through a Carfax report, it was discovered that the mileage was 159,000.”

“So according to Honda Service Bulletin 20-030, all honda civic 2012-2015 hybrids having IMA Motor Power Inverter (MPI) have to fixed. I have the SAME CAR, SAME MODEL, SAME YEAR AND SAME ERROR CODES AS THE SERVICE BULLETIN AND THIS IS SUCH A SERIOUS ELECTRICAL POWER INVERTER ISSUE. Yet HONDA IS denying to work on it, even though there is 15 years or 150,000 miles warranty for this specific issue and MY CAR HAS 95000 miles. Yet HONDA is trying to run away from fixing it by claiming the VIN number is not associating whereby MY CAR IS EXACT SAME AS THE MODEL, year and issue for the GIVEN SERVICE BULLETIN. This is complete absurd and consumer rights are being thrown away by Honda. I am very sure that my United States NHTSA, state consumer protection, federal trade commission, all are going to help me and make Honda pay for this. I have attached the service bulletin and here my error codes on the car: P1437 Motor Drive Module (MDM) Short Circuit POA78 Tmu-L Motor Power Inverter Module Internal Circuit Malfunction P15A5 Motor Current Sensor Circuit Malfunction Clear Confirmed & Pending Trouble Codes 2 Pending Trouble Codes POA78 Tmu-L Motor Power Inverter Module…”

“Odometer Fraud. The contact purchased a 2012 Honda Civic. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 119,560, and the contact stated she looked at the title and took the vehicle to a mechanic to verify and noticed that the mileage was 193,099.”