Problems · by component
2020 Honda Odyssey lane departure problems
128 owner complaints to NHTSA about the 2020 Honda Odyssey cite lane departure, 26% of all 492 complaints for this model year.
Complaints
128
26% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
What owners say about the lane departure
Verbatim from NHTSA complaints, newest first
“Over the course of 3 days, cruise control and lane assist systems would shut off and messages would display about adaptive cruise control, lane keep assist, lane departure warning, and collision avoidance system not working. Sometimes a transmission problem message would also become active. Sometimes the messages would be present at startup but other times the systems would show up green on the display and then the systems would shut off while driving causing the vehicle to suddenly slow down in highway traffic. The root issue seems to be a broken or malfunctioning multipurpose camera for the driver assist system. The camera has not been replaced yet to verify but related codes are active based on a code scanner and symptoms match what is expected for the camera failure. The vehicle is 6 years old with 99,400 miles at the first occurrence of the issue and does not have any windshield damage or signs of water leaking that would contribute to a failure. My primary concern is that the software completely disables cruise control when the camera for adaptive cruise and lane keep assist fails causing the vehicle to suddenly slow down rather than allow normal cruise…”
“One morning, with no prior issues, we started driving our van and it suddenly displayed several warning lights, including brake system, adaptive cruise control, auto emergency braking, forward collision warning, lane departure warning, and lane keeping assistance. We took it to Darcars Honda in Bowie, MD who diagnosed it as a front facing camera failure. The dealer replaced the camera and kept the old one. This failure in a six year old van increased the danger of collision while operating the vehicle.”
“I randomly received a series of 6 warning messages when starting the car on 9/3/26. They were all warnings related to the automatic safety features such as lane departure, collision detection, auto bright lights, etc.I took it to the dealer on 9/4/26 & they diagnosed an internal failure with a multi-purpose camera embedded in the rearview mirror. The dealer ordered a new part, installed and reprogrammed and recalibrated the camera. This vehicle has been owned only by me, is kept in a garage away from weather exposure, there is no reason for this part to fail on a 6 year old car with a hefty cost to the consumer.”
“I am writing to issue a formal complaint regarding gross negligence, logistics failures, and deceptive service practices surrounding mandatory recall work on my 2020 Honda Odyssey. 1. Failure to Complete Recall Software Work After Overnight Retention On Tuesday, September 1, your service department texted stating: "the software update did not finish. We do need it overnight." We agreed to leave the vehicle. However, upon pickup, the infotainment display confirmed that the update was never completed and remains stuck at Step 5/6 (System Update 24084.7 / Front Control Box B.1.4.6). Retaining a customer's vehicle overnight under the guise of completing software work and returning it unfinished is a direct misrepresentation of labor performed. 2. Extreme Logistics Failure and Disregard for Customer Time At 12:55 PM on Wednesday, September 2, your department texted: "Ready to go now!" My wife arrived promptly, yet your staff forced her to wait until 2:40 PM—nearly two hours later—before physically releasing the car. This gross delay caused her to miss our children’s school pickup, forcing me to leave my workplace unexpectedly to handle child transportation due to…”
“2020 Odyssey Elite multipurpose camera unit internal electronic failure DTC U3000-49. Component is still installed and available for inspection upon request. Failure disabled Honda Sensing safety systems: Adaptive Cruise Control, Lane Keeping Assist, Lane Departure Warning, Forward Collision Warning, Collision Mitigation Braking, Road Departure Mitigation, Automatic Emergency Braking, and Auto High-Beam. Dash showed Honda Sensing system failure warnings. No crash, no injury. Vehicle remains drivable but without active safety features, increasing risk of crash, especially on highway. Dealer confirmed failure and reproduced it, recommended camera replacement plus ADAS static/dynamic calibration, quoted $2,243. No prior symptoms, no accident, no damage, well-maintained. First warnings appeared Aug 2026 and stayed on continuously. Manufacturer was notified and denied goodwill coverage, stated out of warranty. This is a known widespread defect — same U3000-49 failure documented in NHTSA complaints 11615376, 11584269, 11603801 for 2018-2020 Odyssey, Art's Automotive public statement on pattern, YouTube coverage 2016-2021, and eBay repair market with one seller…”
“multipurpose camera stopped working. no direct physical damage to camera so it shouldn't need replacement after 6 years. others with honda odyssey have reported similar defect.”
Showing 6 of 128 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.