Problems · by component

2024 Honda Prologue suspension problems

218 owner complaints to NHTSA about the 2024 Honda Prologue cite suspension, 25% of all 861 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
218
25% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the suspension

Verbatim from NHTSA complaints, newest first
“Bad CV axles, clicking noise progressively getting worse starting at 5k miles exacerbated by 20k miles. Causes bad alignment, uneven tire wear and a shaky ride.”
Owner complaint to NHTSAFiled Oct 20, 2026SuspensionODI 11772317
“The vehicle makes a "loud clicking/ratcheting noise from the front wheels when making sharp left or right turns even with the turn signal on and/or off. The noise is getting progressively louder. I am concerned a failing CV axle assembly could lead to a loss of vehicle control or unexpected drivetrain failure at higher speeds. Honda company issued Tech Line Summary Article for 2024–2026 Honda Prologue as below but somehow dealer refused to correct this issue, and dealer said it is normal. However, this is not a normal. it is serious safety issue. No car in the world produced clicking/ratcheting noise from the front wheels when making sharp left or right turns. The active manufacturer bulletin detailing this issue is: • Bulletin ID: Tech Line Summary Article ATS30070 (Version 1) • Release Date: December 19, 2025 • Applies To: All trims of the 2024–2026 Honda Prologue • The Symptom: "Customers may complain of a clicking or ratcheting type noise when turning."”
Owner complaint to NHTSAFiled Oct 14, 2026Suspension, Unknown or otherODI 11771067
“Every time I turn the wheels it feels like something's about the break there's this loud grinding noise. It can't be just nothing the noise is too severe. Apparently they ordered the par and then it's not the right part because they just keep breaking but something has to be done I have 8,000 miles of warranty left like this is a problem. I've owned many cars and many Hondas in fact I've never heard a noise like this that was not a problem it's a problem. It affects the turning of the vehicle because when you turn your think the wheels are something's about to fall off it's just a grinding noise it's not it makes the turning not smooth.”
Owner complaint to NHTSAFiled Oct 7, 2026SuspensionODI 11769521
“I currently lease a 2024 Honda Prologue, and for the past year, both front axles have been clicking. This is a well-documented problem, and it has been determined that the axles have a build problem and need to be replaced. The clicking sound started off on the left side only when making sharp turns, and now both axles make loud clicking noises all the time. This obviously is unacceptable for a vehicle that I have owned for less than 2 years. I went to Honda and asked them about replacement, and they told me there was no recall and that the axles would not be replaced unless they are leaking (please note that I do not have the ability to check everyday for leaks, as I would assume that is something a mechanic would need to fully investigate). The dealership informed me that the manufacturer does not have new axles built to the point where all cars can have them replaced, and the only thing they can do is to extend the warranty after the 3 years of lease is up, which would make a repair free of charge. This is a moot point, as I am not interested in keeping the car after the lease is up. I believe that the axles have already started to fail, and I am afraid that…”
Owner complaint to NHTSAFiled Sep 16, 2026Steering, SuspensionODI 11764761
“There is a loud clicking noise present when turning the vehicle and accelerating or decelerating at the same time. This noise started around 4000 miles and has gotten progressively worse.”
Owner complaint to NHTSAFiled Sep 12, 2026Steering, Suspension, Power trainODI 11763859
“I am experiencing a severe defect involving a recurring clicking and popping noise from the front end of the vehicle when turning at low speeds. This issue is tied to a known premature failure of the front drive axles and constant velocity (CV) joints, which is currently the subject of federal class-action litigation ([XXX], et al. v. American Honda Motor Co., Inc.). The progressive failure of these critical drivetrain components presents an immediate safety risk. Degraded axles and CV joints can lead to sudden loss of propulsion, unexpected steering stiffness, or a complete loss of vehicle control while turning, creating an extreme hazard on public roads. Despite Honda acknowledging this issue internally via a Tech Line Summary Article, the manufacturer has failed to issue a safety recall to replace these defective components with a permanent, structurally sound fix. I am submitting this complaint to urge the NHTSA to open a formal safety investigation into the 2024–2026 Honda Prologue drivetrain assemblies to compel a nationwide safety recall before an axle failure results in an accident.”
Owner complaint to NHTSAFiled Sep 2, 2026Steering, Suspension, Power trainODI 11761488

Showing 6 of 218 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Suspension: lower arm

Free remedy

Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.

SuspensionReported Jul 18, 2024NHTSA 24V540000
Data from NHTSA Recalls API · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.