2024 Honda Prologue problems

“Turning the wheels both forward and backward while moving causes a pinging sound in the CV joint. I have started hearing this noise after 20,000 miles and the noise is getting louder. I am concerned either the axle will give out or the CV joint will break causing an accident.”

“Bad CV axles, clicking noise progressively getting worse starting at 5k miles exacerbated by 20k miles. Causes bad alignment, uneven tire wear and a shaky ride.”

“I purchased my 2024 Honda Prologue on [XXX]. On [XXX], I opened a case with American Honda because the vehicle has an open rearview camera safety recall, NHTSA Recall 26V-306 / Honda Recall D05. Since then, I have repeatedly contacted American Honda and several authorized Honda dealerships trying to get the recall repaired. I have spent weeks calling representatives, speaking with case managers, contacting dealerships myself, and trying to understand who is responsible for providing the replacement camera. I have received conflicting information and very little clear assistance. On [XXX], Future Honda in Citrus Heights inspected the vehicle. Their repair order states: “SAFETY RECALL CAMPAIGN: REAR VIEW CAMERA - REPLACE.” The rearview camera was not functioning at the time, and the dealership told me the replacement camera had to be requested or ordered through Honda. Future Honda later told me the request had been submitted and they were waiting for the part. On [XXX], an American Honda representative left me a voicemail stating she had contacted the dealer, confirmed the part was ordered, and that I needed to continue waiting for it to arrive. As of October…”

“CV axle makes a very loud clicking noise when turning either right or left. Dealer says there is no recall and they want 190 dollars to diagnose the problem. I mentioned it six months ago to them right after I bought the car and they acknowledged the problem and told me they were waiting to hear from HONDA. The noise has gotten much worse and now they are telling me they want 190 dollars to diagnose the problem.”

“I was driving a 2024 Honda Prologue Elite and was coming to an ordinary stop at a safe distance behind another car at a red light. With my foot continuously and firmly pressed on the brake pedal, a brake alert/warning appeared on the dashboard screen accompanied by beeping, and the emergency brakes automatically engaged, stopping the car abruptly. Then, almost immediately, the vehicle suddenly lurched forward without warning, striking the vehicle ahead of me. I kept my foot firmly on the brake as the warning, beeping, and auto-brake activated again, and the vehicle lurched forward a second time, again striking the vehicle in front of me. This sequence repeated a third time with the same warning/beeping/braking and lurching pattern, causing a third forward impact. The vehicle came to a stop between each lurch, and at no point did I remove my foot from the brake or touch the accelerator pedal. There were no other witnesses besides the other driver involved, and no police report was filed at the scene. I believe this was caused by a major vehicle malfunction, not driver error. Upon further reflection, I want to note that while I believe I was in the last moment of…”

“The contact owns a 2024 Honda Prologue. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while the vehicle was in Reverse (R), the rearview camera displayed a blank screen. The dealer was contacted. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 16,000.”