Problems · NHTSA complaints

2002 Hyundai Elantra problems

Owners filed 348 complaints about the 2002 Hyundai Elantra with NHTSA between Nov 2001 and May 2020. The most-cited component is suspension (96).

Complaints
348
Filed with NHTSA
Crashes
58
Reported by owners
Fires
4
Reported by owners
Injuries
40
People reported injured
Deaths
2
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension96
  2. Air bags71
  3. Service brakes, hydraulic32
  4. Structure27
  5. Fuel system, gasoline22
  6. Power train19
  7. Exterior lighting18
  8. Vehicle speed control18
  9. Steering16
  10. Seat belts16
  11. Electrical system14
  12. Engine and engine cooling12
  13. Tires10
  14. Equipment9

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20013
200216
200340
200436
200523
200618
200711
200825
200941
201051
201119
201213
20139
201415
201514
20167
20173
20181
20191
20202

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

96 reports4 crashes1 fire1 related recall
“I WAS DRIVING THE CAR AND THE MOMENT I TRIED TO STOP AT THE TRAFFIC STOP SIGN THE LOWER ARM CONTROL FROM THE DRIVER SIDE BROKE AND THE WHEEL BROKE AND THE CAR SLID. THANKS GOD IT WAS AT NIGHT AND NO CARS WERE THERE. I REMEMBER THE NIGHT BEFORE I WAS DRIVING ON THE HIGHWAY AND NOTHING HAPPENED. I CALLED MY INSURANCE AND THEY SENT ME A TOWING TRUCK TO MOVE THE CAR. I DIDN'T REPAIR THE CAR BECAUSE IT WAS A BIG MESS. I TOOK SOME PICTURES OF IT AND THE TOWING COMPANY GUY ALSO. I REMEMBER I WENT TO HYUNDAI DEALER AND I WAS LOOKING FOR A PART THEIR AND THEY TOOK MY VIN NUMBER TO CHECK FOR THE PART BUT NEVER TOLD ME ABOUT THE RECALL. CAN HYUNDAI COMPANY GIVE ME SOME MONEY BACK THAT I SPENT FOR TOWING AND LOOSING MY CAR BECAUSE OF THIS INCIDENT. I EVEN PAID FOR THE CAR REGISTRATION WEEKS BEFORE. *TR”
Owner complaint to NHTSAFiled May 21, 2020SuspensionODI 11325472

Air bags

71 reports34 crashes2 fires1 related recall
“MY 2002 HUYNDAI ELANTRA GLS SUDDENTLY THE AIRBAG IS ON SOON ENGINE RUNNING, AND I HAVE BEEN TOLD BY TECHNICIAN THAT THE AIRBAG DEFECTIVE AND IT IS UNDER A RECALL.”
Owner complaint to NHTSAFiled Mar 2, 2019Air bagsODI 11183674

Service brakes, hydraulic

32 reports11 crashes2 related recalls
“MY HUSBAND AND I ARE THE OWNERS OF A 2002 HYUNDAI ELANTRA GT, AND ARE THE ONLY OWNERS OF RECORD AND HAVE MAINTAINED THE VEHICLE IN A REASONABLE MANNER. ON FRIDAY, DECEMBER 4 2009, I WAS DRIVING THE VEHICLE AT APPROXIMATELY 30 MPH APPROACHING A LEFT TURN LIGHT, WHEN I NEEDED TO STOP SUDDENLY TO AVOID HITTING A CAR THAT STOPPED ABRUPTLY IN FRONT OF ME. WHEN I APPLIED THE BRAKES, I HEARD A LOUD NOISE AND THE CAR BEGAN TO PULL TO THE LEFT, PLACING MY VEHICLE INTO THE ON-COMING TRAFFIC LANE. FORTUNATELY, MY VEHICLE DID NOT HIT ANY OTHER VEHICLES OR ROADSIDE OBSTACLES. AFTER COMING TO A FULL STOP, I MANAGED TO NEGOTIATE THE LEFT TURN, IN ORDER TO MOVE THE VEHICLE OUT OF A 5-POINT INTERSECTION AND INTO A SAFER AREA. ONCE THE VEHICLE WAS ENGAGED IN THE TURN, I HEARD METAL GRINDING AGAINST METAL. I PULLED THE CAR OFF OF THE ROAD IMMEDIATELY INTO THE FIRST AVAILABLE TURN OFF, WHICH HAPPENED TO BE A CHURCH PARKING LOT. UPON INSPECTION OF THE VEHICLE, IT BECAME APPARENT THAT THE VEHICLE WAS NO LONGER IN A SERVICEABLE CONDITION AND WOULD NEED TO BE TOWED. THE LOWER CONTROL ARM ON THE PASSENGER SIDE OF THE CAR WAS SIGNIFICANTLY TORN BETWEEN THE SHOCK MOUNT AND THE BALL…”
Owner complaint to NHTSAFiled Dec 7, 2009Steering, Service brakes, hydraulicODI 10294844

Structure

27 reports1 crash
“MY VEHICLE HAS CONTROL ARM RUST AND PERFORATIONS IN THE SUBFRAME, COVERED UNDER AN EXISTING RECALL. HYUNDAI HAS ADMITTED THAT THE PARTS ARE COVERED UNDER THE RECALL, BUT STATES THAT THEY ARE UNABLE TO REPLACE THE SUBFRAME AND CONTROL ARMS DUE TO RUST DAMAGE ON THE FRAME ITSELF. REPLACING THE DAMAGED PORTIONS OF THE FRAME WILL COST WELL OVER THE PRICE OF THE VEHICLE. IF THE SUBFRAME DID NOT HAVE TO BE REPLACED, THE FRAME WOULD LIKELY HOLD FOR SOME TIME AND NOT REQUIRE REPLACEMENT IN THE NEAR FUTURE. THE FRAME DAMAGE IS ONLY AN IMMEDIATE ISSUE BECAUSE THE RECALL REPAIR NEEDS TO BE DONE. HYUNDAI HAS OFFERED ME TO EITHER REPLACE THE FRAME DAMAGE AT MY OWN EXPENSE SO THEY CAN COMPLETE THE RECALL REPAIR, OR TAKE A BUYOUT EQUAL TO THE KELLY BLUE BOOK VALUE OF THE VEHICLE. OTHER COMPENSATION SUCH AS RENTAL FEES WAS REFUSED. IT HAS TAKEN THEM ~25 DAYS SINCE RECEIVING THE VEHICLE TO MAKE THIS OFFER.”
Owner complaint to NHTSAFiled Jun 3, 2016Suspension, StructureODI 10872416

Fuel system, gasoline

22 reports2 crashes2 fires2 related recalls
“AS I ATTEMPT TO PUMP GAS, THE PUMP CONTINUOUSLY STOPS AS IF MY TANK IS FULL EVEN WHEN THE GAS GAGE READS EMPTY. IT TAKES 20 MINUTES TO PUMP A FULL TANK OF GAS. *TR”
Owner complaint to NHTSAFiled Apr 11, 2012Fuel system, gasolineODI 10454855

Power train

19 reports2 crashes
“VERY DANGEROUS: THE VEHICLES SHUTSDOWN WHILE DRIVING WITHOUT ANY WARNING. DASHBOARD BLINKS AND ENGINE SHUTS DOWN CAUSING LOST OF STEERING AND POWER, SLOWING CAR IN HEAVY TRAFFIC WITH VEHICLES BEHIND. THIS HAS HAPPENED SEVERAL TIMES. MECHANICS CAN'T SOLVE ISSUES. ON THE INTERNET, SIMILAR INCIDENTS HAVE BEEN REPORTED BY OTHER HYUNDAI DRIVERS . THE CRANKSHAFT POSITION SENSOR, IDLE CONTROL VALVES, AND IN/OUT OUTPUT SENSOR TRANSMISSION ARE REPORTED AS POSSIBLE PROBLEMS. IN ANY EVENT IS A VERY DANGEROUS CONDITION. PROBLEM SHOULD BE STUDIED AND REPORTED. IT HAPPENS NOT ONLY TO THIS MODEL, BUT ON OTHER HYUNDAI VEHICLES. *TR”
Owner complaint to NHTSAFiled Dec 21, 2014Power train, Electrical system, EngineODI 10667473
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.