2013 Hyundai Elantra steering problems

“My fiance and I, bought the vehicle in May 2022? from Carvana. His name is [XXX] . Mine is [XXX] (maiden - [XXX] ) Price. [XXX] passed away August 6, 2025. I wanted to mention this part before I explain the problem. His son is supposed to sign the car over to me as soon as court proceedings are finished. I love the car. But the car came from Carvana with 17K miles. It currently has 42,000K miles on it. I only drive it around town. I live in Tulsa, Oklahoma. The city is notorious for pot holes. However, I do not think this is a pot hole issue. Around December 2025, the car steering wheel started shaking vigorously. When we purchased the vehicle, the right CV axle was needing to be replaced. Now, I am not sure what the problem is, but I hate to have to trade the car in. This was my VERY first Hyundai experience, and I want to keep the car for forever, because of my fiance. But I may have to trade her in. I have come to a few conclusions on my own. 1) tires - so I had them replaced. 2) warped brake rotors 3) worn suspension components 4) worn electric steering column coupler. I wanted to give you the VIN because since it is an older vehicle (but like new to me),…”

“The contact owns a 2013 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that a cushion located within the steering wheel had deteriorated, causing the steering wheel to become difficult to turn. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering coupler cushion within the steering wheel had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000. The VIN was not available.”

“The contact owns a 2013 Hyundai Elantra. The contact stated that the steering wheel made clicking sound while turning to the left or the right. While driving at speeds of 55 MPH or higher, the steering wheel vibrated abnormally. There were no warning lights illuminated. The vehicle was not taken to be diagnosed or repaired. The contact was referred to the NHTSA Hotline by a mechanic to report the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.”

“The contact owns a 2013 Hyundai Elantra. The contact stated that there was a lot of play in the steering wheel, and the steering wheel moved back and forth with no resistance while the vehicle was being driven or while idling. There was a loud clunking noise coming from the steering column while turning the steering wheel to the left or the right. The vehicle was taken to a certified mechanic, who diagnosed that the steering column flexible coupler had failed and caused the wheels to not respond correctly while turning the steering wheel. The contact was informed that the steering column flexible coupler needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.”

“My steering wheel has been shaking and having a clunking sound when I accelerate over 60 miles, go over any bumps, and turn. I had my mechanic diagnose it and I was told the steering coupler was bad. I did some research to see if it was a recall and it wasn't. Then I saw on Hyundai.com then I could check my VIN and verify if my vehicle qualified for the extended warranty for this issue. My vehicle qualified however after contacting customer service directly to verify, they advise me my vehicle did not qualify because of being over 100,000 miles. Prior to contacting them I saw that they had a statement saying that this issue was not safety related. I didn't believe that to be correct because my mechanic told me otherwise, and information I saw regarding Google searches said the opposite. Also, my own experience whenever that shaking of my steering wheel occurs I literally have to use both of my hands to control it. Therefore I believe it is a safety issue that absolutely needs to be revisited as being such. I was advised on that call to take it to the dealership and have them diagnose it and advise headquarters directly however I made it clear that I did not…”

“In the last month I started to hear a clicking sound when turning my steering wheel in either direction. I am told that this is a frequent problem with Hyundai Elantra and is caused by a flexible coupling breaking. I brought my Elantra to the dealer to take cre of some other recalls but was told that the coupling problem is not a recall issue. I do have a Technical Service Bulletin from Hyundai on this issue and feel that since it happens frequently on the Elantra, it should be covered by the dealer or Hyundai corporate. Please advise as I cannot afford to pay for this repair as I am on disabilty with limited income.”