Problems · NHTSA complaints

2017 Hyundai Tucson Fuel Cell problems

Owners filed 983 complaints about the 2017 Hyundai Tucson Fuel Cell with NHTSA between Sep 2016 and Aug 2025. The most-cited component is engine (516).

Complaints
983
Filed with NHTSA
Crashes
13
Reported by owners
Fires
25
Reported by owners
Injuries
12
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine516
  2. Power train273
  3. Vehicle speed control80
  4. Electrical system77
  5. Fuel/propulsion system64
  6. Structure40
  7. Service brakes28
  8. Service brakes, hydraulic19
  9. Exterior lighting15
  10. Latches/locks/linkages14
  11. Engine and engine cooling13
  12. Air bags10
  13. Visibility/wiper6
  14. Seats5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20165
201756
201892
2019100
202044
2021154
2022151
2023178
2024123
202580

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

516 reports3 crashes20 fires
“This unresolved issue has created serious safety risks. On two separate occasions, my vehicle lost power while crossing the Leo Frigo Bridge in Green Bay—an extremely dangerous scenario for both my family and other drivers. Most recently, within just ~40 miles of picking up the vehicle from service, the issue recurred. The service department reported finding oil on the ignition coils—symptoms consistent with known and documented warranty concerns such as: Valve cover gasket leaks Spark plug tube seal failure High-pressure fuel pump gasket leaks The vehicle has been brought multiple times to a certified Hyundai dealership for recurring problems including power loss, poor engine performance, and excessive oil consumption. Despite these repeated service visits, the underlying issue has not been properly addressed. I have now been informed that I am responsible for diagnostic charges—even though the vehicle is covered under the TXXM Engine Warranty Extension / Powertrain Limited Warranty due to known oil consumption-related defects.”
Owner complaint to NHTSAFiled Aug 7, 2025Power train, EngineODI 11679213

Power train

273 reports5 crashes2 fires
“The contact owns a 2017 Hyundai Tucson. The contact stated that while attempting to accelerate, the transmission failed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired, but the failure reoccurred. The contact stated that while driving approximately 25-30 MPH, the vehicle was making an abnormal rattling and knocking sound that was coming from the engine while accelerating. The transmission was shaking continuously while driving at 10 MPH. The vehicle was taken to the local dealer, where it was diagnosed with camshaft and engine failure and needed a cam finish over an advanced timing system overhaul. The contact was informed that the camshaft, CVT, timing chain and tensioner, front valve cover and valve cover gasket, turbocharger, turbocharger gasket, and turbocharger lines needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 92,000.”
Owner complaint to NHTSAFiled Jul 28, 2025Engine and engine cooling, Power trainODI 11676554

Vehicle speed control

80 reports3 crashes
“Sole owner of 2017 Hyundai Tucson with approx 55,700k miles. Check engine light on and car not accelerating properly. Had same acceleration problem a year ago without engine light, Hyundai dealership stated I needed software update on anti judder gds, update was completed by Hyundai and the issue has reoccurred.”
Owner complaint to NHTSAFiled Apr 23, 2025Vehicle speed control, EngineODI 11656244

Electrical system

77 reports4 crashes5 fires
“The controls (buttons) on the right side of my steering wheel progressed from slow to respond to completely unresponsive, and then the driver airbag light started coming on. At first it was intermittent, then constant. I didn't expect those two issues to be related but did come to learn it was the clock switch. According to my Hyundai dealer, this is a known issue in several other years/models of Hyundais and they have extended those warranties, "but it hasn't reached the Tucson yet". I was told that either 1 - my airbag wouldn't deploy or 2 - it would deploy randomly when I was driving the vehicle. I spent nearly $1000 in diagnostics and repairs.”
Owner complaint to NHTSAFiled Jul 21, 2025Electrical system, Air bagsODI 11675080

Fuel/propulsion system

64 reports1 fire
“My car has been burning oil for over a year. there is no leak. I have been putting three quarts in every 4 to 6 weeks. I have now replaced two coil packs and the spark plugs. my engine light is on because it said 3 and 4 was misfiring so i recently replaced those coil packs and now it said spark plug and i replaced it again as well. so the engine light coming on and what it says the problem is is wrong. now when i push the gas it is knocking or missing. not sure how to describe it. no one has looked at it other than a friend that is a mechanic and he says its probably the engine because this kind of car has these problems.”
Owner complaint to NHTSAFiled Mar 5, 2025Vehicle speed control, Engine, Fuel/propulsion systemODI 11646478

Structure

40 reports1 crash1 fire
“UNKNOWN There is a issue with paint on the car. The paint is white and is chipping on hood, top of car and back of car. The car looks terrible with a cheap paint job.”
Owner complaint to NHTSAFiled Jul 10, 2025Structure, Unknown or otherODI 11672622
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.