Problems · NHTSA complaints
2024 Hyundai Tucson Hybrid problems
Owners filed 52 complaints about the 2024 Hyundai Tucson Hybrid with NHTSA between Oct 2023 and Nov 2026. The most-cited component is forward collision avoidance (17).
Complaints
52
Filed with NHTSA
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
5
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Forward collision avoidance17
- Service brakes8
- Electrical system5
- Vehicle speed control5
- Power train3
- Structure3
- Exterior lighting3
- Fuel/propulsion system3
- Suspension2
- Trailer hitches2
- Seat belts2
- Visibility1
- Lane departure1
- Steering1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
3
18
10
21
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2023 | 3 |
| 2024 | 18 |
| 2025 | 10 |
| 2026 | 21 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Forward collision avoidance
17 reports2 crashes
“Multiple instances of my 2024 Hyundai Tucson Hybrid with the Smart Cruse Control "on" swiftly moving up on the car ahead on the highway then suddenly applying the brakes creating a collision risk from cars behind me. Speed would suddenly drop from about 70 to about 40 without warning. A second problem occurs when either this system or the Forward Safety System over reacts to a car in the next lane and suddenly applies the brakes in the same way. I previously brought the car to Jenkins Hyundai of Leesburg, fl because of similar problems several months earlier and they said it checked out OK and that they were unaware of a problem yet AI reports multiple incidents were reported and there is a potential class action suit ([XXX] vs Hyundai) under consideration. In my opinion, this is a very dangerous problem.”
Service brakes
8 reports2 crashes
“My 2024 hyundai tucson is phantom braking. This is a know problem and there is a recall and fix for the 2025 and 2026s but not the 2024s, even though it is occurring in the 2024s. This means the car suddenly and unprompted full-force brakes at highway speeds. We almost got rear-ended on I-25 in Colorado. This has happened many times and it is dangerous. Thankfully we have avoided an accident, but it is documented to have caused accidents for other Tucson owners.”
Electrical system
5 reports
“The contact owns a 2024 Hyundai Tucson. The contact stated that while operating the vehicle, the horn pad was pressed; however, the sound coming from the horn was extremely low. The vehicle was not yet repaired. The local dealer was notified of the failure, and an appointment was scheduled for the repair. The contact stated that the horn had been replaced twice for the same failure. The manufacturer was notified of the failure. The failure mileage was 12,907.”
Vehicle speed control
5 reports1 crash
“The contact owns a 2024 Hyundai Tucson. The contact stated that while stopped at a red light with five vehicles in front of her, the vehicle suddenly accelerated and crashed into several unknown vehicles. The driver swerved and crashed into a cement truck to stop. There were no warning lights illuminated. A woman occupying another unknown vehicle sustained head injuries. The vehicle was towed to a body shop. The air bags deployed. A police report was filed. The driver did not sustain any injuries. There were no reported fires. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 2,900.”
Power train
3 reports
“I am filing a safety complaint regarding my 2024 Hyundai Tucson N Line Hybrid (VIN: [XXX]), purchased as a Hyundai Certified Pre-Owned vehicle from Balise Hyundai in XXX. Since purchasing the vehicle, I have experienced a persistent grinding noise that continued despite multiple dealership visits. Initially, I was told a pebble lodged in the rotor was causing the noise. Further evaluation by the dealership’s General Manager and Service Manager led to additional investigation and proposed repairs. On XXX, I was informed that a factory-welded nut was not attached to anything on the vehicle’s floor support structure. The dealership advised that the vehicle was unsafe to drive and had to be moved to the collision department for further assessment. On XXX, the Service Manager informed me that the proposed repair would require removal and replacement of the entire floor pan. This raises serious concerns about a potential manufacturing or assembly defect in a structural component of the vehicle. My primary safety concerns include: An apparent factory-related defect involving an unattached welded nut on the floor support structure. The dealership’s determination that…”
Structure
3 reports
“While driving at a freeway speed of 70mph, my panoramic sunroof basically exploded raining glass everywhere. It sounded like a shotgun blast. There was zero indication of an outside object hitting it. The damage was so extensive it would have to have taken a fairly large object to cause this. It also seemed to have blown the glass outward, which indicates to me that there was some faulty component in the sunroof itself. I've read and watched other people who've had similar incidents”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.