2013 Infiniti M37 problems

“VEHICLE 4WAS AND TRACTION CONTROL LIGHT IS ON. WHILE DRIVING AFTER MAKING A TURN THE STEERING WHEEL UN-ALIGNS ITSELF SO WHEN YOU LOOK AT IT IT'S AS IF THE CAR IS UNALIGNED. I DID RESEARCH AFTER READING THERE HASVE BEEN MANY INFINITY RECALLS FOR STEERING ISSUES AND THIS IS COMMON. I AM HIGHLY CONCERNED I MAY GET INTO AN ACCIDENT DUE TO THIS MANUFACTURE ISSUE. HOW CAN I GET ASSISTANCE TO GET THIS FIXED?”

“Odometer Fraud. The contact purchased a 2013 Infiniti M37. The vehicle was a local independent dealer sale. The contact stated that after purchasing the vehicle, the contact was informed by the mechanic that there was a mileage discrepancy. At the time of purchase, the mileage was 80,000. The VIN search by the mechanic indicated that the mileage was 180,000.”

“In December, 2022, the airbag warning light activated. AT a cost to us of over $1500, the Infiniti dealer replaced the failed sensor. What we did not know is that this did not fix the problem and the air bag on the passenger side would never have deployed in the event of an accident. In November, 2023, the airbag warning light again activated. It turns out that the seat assembly had actually failed of which we were unaware. This is a very expensive repair to a part that should never have failed in the first place. After significant discussions with Infiniti, they did decide to cover the cost of the seat assembly itself but not the labor to install it (another $800). At this time, we are still unclear as to whether this will actually solve the problem. Aside from a very expensive repair to a part which never should have failed (especially since the car is very lightly driven) we were and are very concerned that this could have resulted in a very serious injury in the event of a vehicle crash. We consider the discussions with Inifiniti to be unsatisfactory with respect to the whole incident.”

“WHEN I ACCELERATE THE VEHICLE DOESN'T SPEED UP AND SOMETIMES IT HESITATES. THIS IS DANGEROUS ESPECIALLY WHEN ENTERING THE FREEWAY IT TAKES A WHILE AFTER I ACCELERATE FOR THE CAR TO GET UP TO SPEED. SEEMS LIKE A TRANSMISSION ISSUE. INFINITI NEEDS A RECALL. I KNOW SEVERAL PEOPLE WITH THIS CAR AND HAVE THE SAME ISSUE.”

“ON THURSDAY, AUGUST 15, I WAS IN CAMARILLO FOR A HAIRCUT APPOINTMENT. IT WAS 11:25 AND MY APPOINTMENT WAS AT 11:40. I WAS ALREADY IN THE PARKING SPACE, MOVING AT A SLOW SPEED AND WAS APPROXIMATELY 6 FT. FROM THE RAISED CONCRETE CURB AT THE END OF THE PARKING SPACE. SUDDENLY THE CAR BEGAN TO ACCELERATE AND I OBSERVED SMOKE FROM THE TIRES. I LATER SAW THIS WAS CAUSED BY THE TIRES DIGGING INTO THE ASPHALT. DURING THE SUDDEN, UNINTENDED ACCELERATION I KEPT WONDERING HOW I WAS GOING TO STOP THE CAR. FORTUNATELY THERE WAS A STURDY TREE THAT STOPPED THE CAR BEFORE CROSSING THE ROAD INTO TRAFFIC. WHEN THE CAR HIT THE TREE THE AIRBAG DEPLOYED AND MY ONLY DAMAGE WAS A SEVERELY BRUISED CHEST AND A BURNT ARM FROM THE GASES EXPELLED BY THE AIRBAG. I SAW THE CAR HIT THE TREE, SAW THE AIRBAG DEPLOY AND FELT A SENSE OF RELIEF THAT THE CAR WAS FINALLY STOPPED. SINCE I HAD SO FEW FEET LEFT TO DRIVE BEFORE I PARKED THE CAR THERE IS NO WAY THAT I WOULD HAVE STOMPED ON THE GAS HARD ENOUGH TO CAUSE THE TIRES TO BURN OUT, LEAVING GOUGE MARKS IN THE ASPHALT.”

“THE CAR WON'T ACCELERATE WHEN PRESSING THE GAS AND ALSO WILL JERK AND JUMP WHEN SHIFTING. IT'S VERY DANGEROUS WHEN DRIVING ON THE EXPRESSWAY BECAUSE THE CAR WON'T ACCELERATE, BUT SOMETIMES WILL TAKE OFF ON IT'S OWN EVEN WHEN I PRESS THE BRAKE. THIS IS DEFINITELY A TRANSMISSION PROBLEM WHICH I'VE HEARD BEFORE ON SEVERAL OCCASIONS ABOUT THIS PARTICULAR CAR. ALSO, 2 LIGHTS STAY ON ON MY DASH WHEN THESE THINGS ARE HAPPENING.”