Problems · NHTSA complaints

2004 Infiniti QX56 problems

Owners filed 106 complaints about the 2004 Infiniti QX56 with NHTSA between Jun 2004 and Jul 2024. The most-cited component is service brakes (33).

Complaints
106
Filed with NHTSA
Crashes
5
Reported by owners
Fires
1
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Service brakes33
  2. Service brakes, hydraulic32
  3. Electrical system16
  4. Air bags10
  5. Engine and engine cooling5
  6. Engine5
  7. Visibility5
  8. Structure4
  9. Power train4
  10. Steering4
  11. Fuel system, gasoline4
  12. Vehicle speed control3
  13. Suspension3
  14. Seats3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20048
200517
20063
20070
20082
20091
20107
20117
20128
20135
201419
20157
20169
20175
20182
20192
20201
20211
20221
20230
20241

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Service brakes

33 reports
“My wife was driving home from work, said brake is failing, makes loud grindy, rattling noise when brake is applied. Once the car is turn off and back on, everything is back to normal. When I got home, i took the wheels off to check everything was ok, pads were almost new, which I replaced last year. Drove around for 10 miles no problem. This is a serious safety issue which Nissan/Infiniti should take care of.”
Owner complaint to NHTSAFiled Jul 5, 2024Service brakesODI 11599181

Service brakes, hydraulic

32 reports2 crashes
“DRIVING WITH MY TWO YOUNG CHILDREN ABOUT 35 MPH WHEN I DEPRESSED THE BRAKES THE CAR SHUTTERED BADLY ON THE FRONT END AND THE PEDDLE WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE BARELY SLOWED DOWN. LUCKILY THERE WAS NO-ONE IN FRONT OF ME OR I WOULD HAVE CRASHED. PROBLEM CONTINUED UNTIL THE VEHICLE WAS TURNED OFF AND RE-STARTED. EXTREMELY DANGEROUS!!! MANY OTHER SIMILAR ACCOUNTS AND IT DOESN'T SOUND LIKE THERE IS A DIFINITIVE RESOLUTION TO THE PROBLEM EVEN AFTER SPENDING THOUSANDS AT THE DEALERSHIPS. *TR”
Owner complaint to NHTSAFiled Apr 13, 2012Service brakes, hydraulicODI 10455056

Electrical system

16 reports1 crash1 fire
“TL* THE CONTACT OWNS A 2004 INFINITI QX56. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. IN ADDITION, THE FUEL GAUGE AND OTHER GAUGES ON THE INSTRUMENT CLUSTER DISPLAYED INACCURATE INFORMATION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (INFINITI OF ELK GROVE, 8586 LAGUNA GROVE DR, ELK GROVE, CA) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL UNIT WAS FAULTY AND NEEDED TO BE REPLACED; HOWEVER, THE PART WAS NO LONGER AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.”
Owner complaint to NHTSAFiled Aug 30, 2018Electrical systemODI 11123515

Air bags

10 reports1 crash
“WHILE DRIVING DOWN THE ROAD ON SUNDAY, JULY 19TH, 2015. THE LIGHT FOR THE AIR BAGS STARTED BLINKING OUT OF THE BLUE. NOW EVERY TIME I GET IN THE SUV TO GO SOMEWHERE IT STAYS BLINKING.”
Owner complaint to NHTSAFiled Jul 21, 2015Air bagsODI 10735407

Engine and engine cooling

5 reports1 related recall
“The contact owns a 2004 Infiniti QX56. The contact stated that the vehicle would fail to start up after multiple attempts with several unknown warning lights illuminated on the instrument panel. In addition, he stated that the vehicle would intermittently stall while driving at various speeds with several unknown warning lights illuminated on the instrument panel. The contact had taken the vehicle to a dealer where they informed him that his vehicle was not included in NHTSA Campaign Number: 10V517000 (Engine and Engine Cooling). The contact was referred to NHTSA for assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 68,000.”
Owner complaint to NHTSAFiled Feb 28, 2022Engine and engine coolingODI 11454505

Engine

5 reports1 crash
“EMERGENCY BRAKE: E-BRAKE APPEARS TO ENGAGE ON ITS OWN AND THE BRAKE LIGHT INDICATOR COMES ON. THERE'S ALSO A GRINDING SOUND WHEN BRAKE IS PRESSED. GRINDING SOUNDS ONLY OCCURS WHEN THIS ISSUE COMES UP. EXHAUST MANIFOLDS: WAS NOTIFIED BY THE DEALER UPON A SERVICE INSPECTION THAT THERE WAS A SMALL CRACK IN THE EXHAUST MANIFOLDS. IS THIS A NORMAL THING? AND SHOULD THIS BE A RECALL ITEM AS IT COULD THROW OFF ANY SMOG CHECK TESTING. IN ADDITION HOW ABOUT THE EXHAUST IN THE CABIN ISSUE? MAYBE THEY USED TOO THIN OF A METAL FOR THE MANIFOLDS.”
Owner complaint to NHTSAFiled Jun 26, 2016Service brakes, EngineODI 10876675
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.