Problems · NHTSA complaints

2020 Jaguar XE problems

Owners filed 4 complaints about the 2020 Jaguar XE with NHTSA between Oct 2025 and Nov 2026. The most-cited component is electrical system (2).

Complaints
4
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system2
  2. Forward collision avoidance1
  3. Air bags1
  4. Engine1
  5. Power train1
  6. Service brakes1
  7. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20251
20263

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

2 reports
“Purchased 2020 jaguar XE with under 13,000 miles on it 2 years ago now has 23,000 miles on it. Went to leave for work and my car wouldn’t start stating the transmission wasn’t in park and other messages and tried jumping it wouldn’t work. Wouldnt switch gears to put car in neutral and neutral release under hood wouldn’t fully work. because parking break was stuck on. Took 3 tow trucks to get it out. Finally got it to dealership where they stated it’s a Corroded battery line could not state how it got damaged besides “salt” & “moisture” has gotten inside and these things just happen. This does not sound like normal wear and tear for a 6 year old car with that low of miles. Especially when taken care of. Can not pinpoint exactly how moisture got inside or where in the line. States the battery line brings the power from the back of the car where the battery is to the front and the voltage isn’t getting through to start the vehicle. What if you were driving and then suddenly it gave out due to this? This sounds like a safety issue and jaguar doesn’t want to be reliable for it. I had no indication anything was wrong with it just one day it worked and then the next day it didn’t.”
Owner complaint to NHTSAFiled Apr 15, 2026Electrical system, Unknown or other, EngineODI 11731283

Forward collision avoidance

1 report
“Adaptive cruise control intermittently fails to maintain designated speed, causing vehicle to steadily increase speed until the cruise control is deactivated. Adaptive cruise control intermittently fails to detect vehicle in front and manual braking has to be applied to prevent collision.”
Owner complaint to NHTSAFiled Nov 5, 2026Forward collision avoidanceODI 11775857

Air bags

1 report
“Passenger air bag warning light stays on. I was told that the passenger airbag may deploy incorrectly or not at all. Confirm issue by Jaguar/Landrover. B0095-96 (Right front restraints sensor - Component Internal failure Impact sensor not working”
Owner complaint to NHTSAFiled Oct 13, 2026Air bagsODI 11770749

Engine

1 report

Power train

1 report
“While driving on the highway at normal operating speeds, the vehicle suddenly lost power, and the accelerator pedal became completely unresponsive, preventing me from maintaining speed or safely exiting the roadway. This created a severe safety hazard, as I was unable to maneuver or pull off to avoid fast-moving traffic. Immediately after, I attempted to shift the vehicle into “Park,” but received an on-screen message stating that the transmission was not in Park, even though the shifter was physically in the Park position. The gear selector became disabled, and I was unable to shift into any gear. Despite applying the emergency parking brake, the vehicle continued to roll on its own, presenting a serious risk of collision or injury. There were no warning lights, messages, or alerts prior to or during the failure. I had no indication that a critical fault was occurring. The vehicle was later towed to a dealership. Upon inspection, a certified JLR technician discovered faulty wiring in the gear shifter assembly, which had caused a short circuit that disabled the gear selector, the Transmission Control Module (TCM), the Engine Control Unit (ECU), and the gearbox…”
Owner complaint to NHTSAFiled Oct 17, 2025Power train, Electrical system, Service brakesODI 11693998

Service brakes

1 report
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.