Problems · by component

1999 Jeep Cherokee seats problems

105 owner complaints to NHTSA about the 1999 Jeep Cherokee cite seats, 5% of all 2,004 complaints for this model year.

Complaints
105
5% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the seats

Verbatim from NHTSA complaints, newest first
“AT APPROXIMATELY 137,000 MILES, THE DRIVER'S SEAT FRAME SNAPPED AT TWO POINTS, CAUSING THE SEAT TO ROCK FROM SIDE TO SIDE WHEN ENTERING/EXITING AND WHEN MAKING SHARP TURNS. SINCE IT IS NOT ATTACHED TO THE FRAME AT THAT POINT, IT WILL NOT PASS INSPECTION. I WAS IN MOTION ON A BUSY CITY STREET ON THE WAY TO SCHOOL WHEN THE SEAT GAVE WAY AND STARTED MOVING.”
Owner complaint to NHTSAFiled Nov 9, 2017SeatsODI 11044918
“TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO STOP THE VEHICLE AT 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL WITH EXCESSIVE FORCE. AS A RESULT, THE SEAT DETACHED AND THE CONTACT WAS PINNED BETWEEN THE STEERING COLUMN AND SEAT. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 205,000. THE VIN WAS NOT PROVIDED.”
Owner complaint to NHTSAFiled Jun 14, 2016SeatsODI 10874186
“I HAVE ABOUT 192,000 MILES ...OWNED THE CAR SINCE 2001..ABOUT 1 YEAR AGO I NOTICED THE FRONT SEAT WAS BEGINNING TO WIGGLE...IN TIME UNTIL 10/14/15 WHEN I TOOK IT TO THE CHRYSLER DEATERSHIP (FRANICH) IN WATSONVILLE, CA. 95076 WHERE I WAS ADVISED I HAD A BROKEN FRAME ON THE DRIVER'S SIDE FRONT SEAT. THEIR ONLY SOLUTION WAS TO TRY AND SELL ME A WHOLE NEW SEAT ASSEMBLY...AT THE COST OF $750 WHICH WOULD HAVE REPRESENTED ABOUT 20% OF THE PRESENT VALUE (MY CAR IS IN SUPER CONDITION)...I ASKED IF THERE WAS ANOTHER PLACE I COULD GO....THE SERVICEMAN PUT ME ON HOLD AS HE SPOKE TO THE MANAGER..CAME BACK ON AND .SAID NO...AND ACTUALLY SENT ME ON MY WAY IN THAT UNSAFE CONDITION...NEVER ONCE DID THEY TELL ME THAT THERE HAVE BEEN SIMIIAR COMPLAINTS WITH THE SAME PROBLEM AND THAT CHRYSLER WAS REFUSING THE NHTSA SUGGESTION FOR RECALLS FOR THIS UNSAFE CONDITION...HAD THEY AT LEAST TOLD ME...I WOULD HAVE BEGUN SEARCHING THE WEB FOR SOLUTIONS....LUCKILY, I HAD A RELATIVE FIX AND WELD THE PROBLEM FOR ME....HOWEVER, I DO NOT WANT ANY ONE ELSE TO SUFFER WITH THIS PROBLEM....AS A LOYAL JEEP OWNER I AM ASHAMED OF CHRYSLER TO NOT PROVIDE A FIX FOR US ALL....I PAID THE COST TO FIX...AND…”
Owner complaint to NHTSAFiled Nov 23, 2015SeatsODI 10806261
“THE DRIVER SEAT CAME OFF TRACK OR BROKE I'VE FIXED IT A FEW TIMES BUT I THINK ITS A SAFETY ISSUE IF I GET INTO A WREAK I'M NOT PROTECTED MY SEAT IS ALMOST IN THE BACK SEAT ALREADY LAYING ON THE CAR SEAT OF MY KID, IT MOVES WHEN I TURN OR BREAK, SO IF I GET HIT I'M GOING TO BE THROWN OUT OF MY SEAT AND OR CAR I'VE ALREADY GOT TO TAKE IT TO GET HE GAS TANK ISSUE FIXED, THE TAIL LIGHTS NOT WORKING RIGHT I'VE GOTTEN A FEW TICKETS FOR THAT NOW THIS I KNOW I'M NOT THE ONLY ONE WITH THIS ISSUE SO I THINK SOMETHING SHOULD BE DONE.”
Owner complaint to NHTSAFiled Oct 27, 2015SeatsODI 10786380
“TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP TO AVOID A COLLISION. THE CONTACT STATED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE SEATS FRACTURED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 340,000.”
Owner complaint to NHTSAFiled Jun 19, 2015SeatsODI 10726158
“I WAS DRIVING ALONG, AND MADE A LEFT TURN WHEN I HEARD A LOUD POP AND FELT MY DRIVER'S SEAT BECOME LOOSE. IT WOBBLES AROUND AND FEELS AS THOUGH IT WOULD GO FLYING AWAY IF I WERE TO BE STRUCK BY ANOTHER VEHICLE AT ANY TIME. IT MAKES THE CAR VERY HARD TO DRIVE AND FEELS VERY UNSAFE. I TOOK IT TO THE DEALERSHIP AS SOON AS I COULD GET IT THERE AND WAS TOLD THE PART TO FIX IT HAD BEEN DISCONTINUED. I WAS ADVISED TO GO AND TRY TO FIND A SEAT AT A PULL APART PLACE AND TAKE IT ALL TO AN UPHOLSTERER TO BE FIXED. I EXPLAINED THAT THE INTERNET WARNED AGAINST DOING THAT AS THE USED PART IS LIKELY TO BREAK AND THAT A FIX WAS AVAILABLE AT JEEP SEAT BRACKET DOT COM. I ASKED THE DEALERSHIP TO ORDER AND INSTALL THIS PART, AS I KNEW THAT CHRYSLER KNEW ABOUT THE PROBLEM AND HAD BEEN ASKED BY NHTSA FOR A RECALL AND HAS TO DATE REFUSED TO DO SO. I WAS ASKED TO LEAVE THE DEALERSHIP. *TR”
Owner complaint to NHTSAFiled Aug 8, 2014SeatsODI 10620825

Showing 6 of 105 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.