Problems · NHTSA complaints

1999 Jeep Cherokee problems

Owners filed 2,004 complaints about the 1999 Jeep Cherokee with NHTSA between Mar 1995 and Aug 2023. The most-cited component is service brakes, hydraulic (684).

Complaints
2,004
Filed with NHTSA
Crashes
164
Reported by owners
Fires
34
Reported by owners
Injuries
91
People reported injured
Deaths
4
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Service brakes, hydraulic684
  2. Power train434
  3. Visibility194
  4. Engine and engine cooling151
  5. Air bags121
  6. Electrical system105
  7. Seats105
  8. Suspension95
  9. Steering75
  10. Fuel system, gasoline69
  11. Vehicle speed control66
  12. Equipment47
  13. Exterior lighting44
  14. Seat belts40

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19951
19960
19970
19986
1999183
2000272
2001420
2002288
2003188
2004109
200566
200645
200767
200873
200945
201045
201134
201224
201326
201439
201531
201612
201713
20186
20194
20204
20212
20220
20231

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Service brakes, hydraulic

684 reports15 crashes2 fires2 related recalls
“TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED BUT CONTINUED TO ROLL FORWARD. THE CONTACT HAD TO SHIFT THE GEAR SHIFTER INTO THE PARK POSITION TO GET THE VEHICLE TO COME TO A COMPLETE HALT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.”
Owner complaint to NHTSAFiled Oct 18, 2016Service brakes, hydraulicODI 10916864

Power train

434 reports81 crashes
“1ST ISSUE IS THE SEAT BELT BUCKLES ARE ALMOST IMPOSSIBLE TO DISENGAGE. THEY HANG UP SO BAD OUR 10 YR OLD GRAND DAUGHTER NEEDS HELP TO REMOVE THE BELT. THE BELT FOR THE DRIVER HAS SAME ISSUE TO WHERE IT IS EVEN DIFFICULT FOR AN ADULT TO GET IT TO UNLATCH. 2ND ISSUE IS THE TRANSMISSION SLIPS WHEN SHIFTING FROM 2ND TO 3RD WHEN COLD. WHEN IT HAS BEEN DRIVEN FOR A FEW MILES IT SHIFTS NORMAL. THIS APPEARS TO BE A PROBLEM A LOT OF JEEP OWNERS HAVE. IT IS A NOTED PROBLEM IN OTHER CHRYSLER VEHICLES WITH THE 42RE TRANSMISSION. THIS ISSUE SHOULD BE ADDRESSED SINCE IT IS SO WIDE SPREAD.”
Owner complaint to NHTSAFiled Mar 10, 2018Power train, Seat beltsODI 11078473

Visibility

194 reports4 crashes2 fires
“TL* THE CONTACT OWNS 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FAN IN THE VENTILATION SYSTEM FAILED TO RUN AT A HIGH SPEED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT A BLOWER MOTOR RESISTER NEEDED TO BE REPLACED. HOWEVER, THE PART NEEDED WAS NO LONGER MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.”
Owner complaint to NHTSAFiled Aug 20, 2014VisibilityODI 10626650

Engine and engine cooling

151 reports2 crashes13 fires
“WITHOUT ANY WARNING MY CAR STALLS. TODAY IT STALLED IN THE MIDDLE OF AN INTERSECTION SO I PUT MY HAZARDS ON AND STILL ALMOST GOT HIT ALSO IT TOOK A GOOD TEN MINS FOR MY CAR TO START BACK UP NOTHING SEEM WRONG WITH ANY OF THE PARTS EVERYTHING WAS CHECKED AND IT STILL STALLS. *TR”
Owner complaint to NHTSAFiled Aug 23, 2012Engine and engine coolingODI 10471979

Air bags

121 reports41 crashes1 fire1 related recall
“The contact owns a 1999 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated, and the instrument gauges failed to operate as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.”
Owner complaint to NHTSAFiled Aug 1, 2023Air bagsODI 11535802

Electrical system

105 reports1 crash13 fires
“LATELY I BEEN HAVING TROUBLE STARTIMG THE JEEP. AT FIRST IT SEEMS AS IF THE BATTERY IS LOW. SOUNDS LIKE IT WONT START BUT THEN IT SLOWLY PICKS UP AND STARTS IF I PRESS THE GAS. I CHANGED BATTERY BUT STILL HAVING TROUBLE. BUT ONCE ITS ON AND RUNNING IT SEEMS FINE. I ALSO HAVE A STEERING PROBLEM. TRUCK SEEMS TO PULL TO THE LEFT”
Owner complaint to NHTSAFiled Apr 26, 2020Steering, Electrical system, WheelsODI 11322265
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.