Problems · by component
2014 Jeep Cherokee service brakes problems
184 owner complaints to NHTSA about the 2014 Jeep Cherokee cite service brakes, 7% of all 2,651 complaints for this model year.
Complaints
184
7% of all complaints
Crashes
10
Reported by owners
Fires
1
Reported by owners
Injuries
1
Reported by owners
What owners say about the service brakes
Verbatim from NHTSA complaints, newest first
“My vehicle’s E-brake engaged and would not released. After having it towed to the dealership, I was told that a leak into my rear storage of my spare tires occurred and shorted the E-brake electrical system! There are no visible leaks coming from within the car.”
“Parking brake engages while driving down the road pulled control module out and has water corrosion looked up causes and seen there was a recall/lawsuit in need of recall”
“My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my ability to drive the vehicle. The 2014 Cherokee is known for PTU failures in which the unit overheats or leaks fluid into the electronics, causing the system to lock in 4WD and display "Service 4WD" or "4WD System Unavailable". Will my dealership fix this problem under a past recall?”
“In November 2025, I recently completed a recall repair to my 2014 Jeep Cherokee (NHSTA #XXX/Jeep #49A). I picked up my Jeep and parked it and did not drive it for several weeks. In December 2025, I rented my 2014 Jeep Cherokee on Turo and within the first 24hrs of driving, the renter contacted me and told me the electronic parking brake malfunctioned when the vehicle was parked, which prevented the car from further operation. I towed the car to a mechanic who confirmed the problem with malfunctioning electronic parking brake (EPB) due to water intrusion in the rear of the vehicle, who then isolated the EPB to enable vehicle operation, and referred me to the Jeep dealership for repair. I retrieved the vehicle and dropped it off at a local Jeep dealership for assessment and repair. The Jeep dealership has confirmed that there is significant water intrusion into the vehicle rear (likely from failing sunroof, as the headliner is also soaked and damaged), where water has collected behind the plastic interior panels; and indicated the EPB module, located in the rear, needs to be replaced. I authorized this replacement/repair which was completed. My research of this…”
“I was at a stop took my foot off the break to put it on the gas and we started to move and all of a sudden my emergency brake came on and stopped my car and I could not get it to go and I was in traffic no warning lights nothing it just came on by itself”
“Service AWD and Service Parking Brake warnings are present on the dashboard. The problem lies in a bad PTU (Power Transfer Unit) and the DTCM that controls it. Part is not available for purchase and currently back ordered nationwide indefinitely. The cost of the part and labor combined approaches to 80% of the residual value of the vehicle at 118,000 miles.”
Showing 6 of 184 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.