NHTSA lists 13 safety recalls and 2,651 owner complaints for the 2014 Jeep Cherokee. Most complaints involve power train (1,471) and engine (516). The EPA rates it 20–25 mpg combined, and NHTSA gives it 4 stars overall.
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Cherokee model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 1996 | 450 |
| 1997 | 1,380 |
| 1999 | 2,004 |
| 2000 | 1,829 |
| 2001 | 1,111 |
| 2014 | 2,651 |
| 2015 | 1,794 |
| 2016 | 1,413 |
| 2017 | 1,338 |
| 2018 | 688 |
| 2019 | 1,673 |
| 2020 | 334 |
| 2021 | 177 |
| 2022 | 52 |
| 2023 | 3 |
| 2026 | 0 |
“Active Drive 2 PTU failure caused Jeep to lose power on roadway forcing me to try to get to shoulder quickly to avoid blocking traffic or being rear ended. The part is available. I haven’t sent to dealership due to financial constraints. There are numerous incidents and even a recall for similar 2 speed PTUs sold on 2014+ Jeep cherokees. Recall only covered certain VINs and not all vehicles with this same PTU. But there have been many more instances of failure from the PTUs not included in the recall or warranty extension. The svc 4wd light came on when the issue occurred. Had to have vehicle towed as it would not move under own power safely.”
“The transmission light went on. Car was brought into dealership two times while still under warranty. They did not have a fix and PTU was on back order for over a year in 2017. I am now resorting to pay out of pocket. I had a PTU shipped from a Jeep dealer in Louisiana. PTU from them was not new but had come off another car and was charged $2,300. I sent it back because it was used at that time I was working and was going to pay out of pocket. I was not going to pay to install a used transmission. Regardless there is as no fix. Then in May of this year the check engine light came on. This was another problem that the Jeep dealership cannot fix. Now I have a paid for car that cannot be driven because it cannot be smogged. It has the Pentastar V6 engine. There is no fix for either problem I understand and I am retired and cannot afford these repairs. I asked the manufacturer in writing to buy the car back and they said no. Can I get some help? This was going to be my last car. Jeep dealer offered $200 for the car. My all weather tires are worth more than the car. I’ve changed oil on time using synthetic oil and have otherwise taken good care of this car. I…”
“The contact purchased a 2014 Jeep Cherokee. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 114,000, and at the time of registration, it was discovered that the mileage was 216,000.”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Cherokee FWD Auto 9-spd, 4 cyl, 2.4 L · Front-Wheel Drive | 21 | 30 | 25 | $2,550 | 361 |
| Cherokee 4WD Auto 9-spd, 4 cyl, 2.4 L · All-Wheel Drive | 21 | 28 | 23 | $2,800 | 378 |
| Cherokee 4WD Active Drive II Auto 9-spd, 4 cyl, 2.4 L · 4-Wheel Drive | 21 | 27 | 23 | $2,800 | 385 |
| Cherokee 4WD Auto 9-spd, 6 cyl, 3.2 L · All-Wheel Drive | 19 | 26 | 22 | $2,900 | 412 |
| Cherokee FWD Auto 9-spd, 6 cyl, 3.2 L · Front-Wheel Drive | 19 | 28 | 22 | $2,900 | 401 |
| Cherokee Trailhawk 4WD Auto 9-spd, 4 cyl, 2.4 L · 4-Wheel Drive | 19 | 25 | 22 | $2,900 | 411 |
| Cherokee 4WD Active Drive II Auto 9-spd, 6 cyl, 3.2 L · 4-Wheel Drive | 19 | 26 | 21 | $3,050 | 417 |
| Cherokee Trailhawk 4WD Auto 9-spd, 6 cyl, 3.2 L · 4-Wheel Drive | 18 | 25 | 20 | $3,200 | 440 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
13 safety recalls as of Nov 4, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 2,651 complaints with NHTSA. The most-cited components are power train (1,471), engine (516), electrical system (450). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2014 Jeep Cherokee at 20–25 mpg combined, depending on engine and drivetrain (8 versions rated).
NHTSA's New Car Assessment Program gives the 2014 Jeep Cherokee 4 out of 5 stars overall.