Problems · NHTSA complaints

2025 Jeep Grand Cherokee 4XE problems

Owners filed 2 complaints about the 2025 Jeep Grand Cherokee 4XE with NHTSA between Jan 2025 and Sep 2025. The most-cited component is engine (1).

Complaints
2
Filed with NHTSA
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine1
  2. Electrical system1
  3. Vehicle speed control1
  4. Service brakes1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

1 report1 fire1 related recall
“The contact owns a 2025 Jeep Grand Cherokee. The contact stated that her husband was running an errand. The contact stated that he had parked the vehicle and had turned it off. When the contact's husband returned to the vehicle, he observed that smoke had filled the passenger cabin and smoke was being emitted from under the driver's side wheel well and from under the hood on the driver's side. The contact stated that her husband had not observed any warning or indication when he had parked the vehicle that it was overheating. The contact stated that he had opened the driver's side front door to retrieve personal items, and then the vehicle burst into flames on the driver's side front. The contact stated that the fire department had been called and used a chemical foam to extinguish the fire. The vehicle was towed to an impound lot and had not been repaired. The manufacturer was informed of the failure and requested that the contact leave the vehicle at the impound lot and that they would send an investigator to examine the vehicle. The failure mileage was approximately 5,000.”
Owner complaint to NHTSAFiled Sep 25, 2025EngineFire reportedODI 11689631

Electrical system

1 report
“Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.”
Owner complaint to NHTSAFiled Jan 24, 2025Electrical system, Vehicle speed control, Service brakesODI 11638274

Vehicle speed control

1 report

Service brakes

1 report
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.