Problems · by component
2017 Jeep Grand Cherokee SRT service brakes problems
26 owner complaints to NHTSA about the 2017 Jeep Grand Cherokee SRT cite service brakes, 8% of all 325 complaints for this model year.
Complaints
26
8% of all complaints
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
4
Reported by owners
What owners say about the service brakes
Verbatim from NHTSA complaints, newest first
“On [XXX], I was involved in an accident in Maryland while driving my 2017 Jeep Grand Cherokee. It was raining and despite attempting to slow down, brakes performed poorly, causing my car to skid and collide with the vehicle in front of me. Fortunately, no one else was injured, but I sustained a neck injury, and my car was ended up a total loss. During the accident, I noticed the ABS warning light had activated. This, combined with prior experiences of delayed brake response, raised concerns about the vehicle’s safety. Having derive. For over 15 years without incidents, this was my first major accident and I suspect it may be linked to a mechanical issue. After learning about recent calls related ABS/brake issues in Jeep vehicles, I felt it was important to report my experience. I urge you to re-evaluate the safety of the 2017 Jeep Grand Cherokee’s ABS and braking systems to prevent similar incidents in the future. Thanks”
“The contact owned a 2017 Jeep Grand Cherokee. The contact stated that the brake pedal was depressed while in the park position gear, the engine revved and the vehicle accelerated independently forward causing the contact to hit her head on the headrest. The contact confirmed by looking down if in fact her foot was on the brake pedal and it was during the incident. As a result, the contact crashed into the waiting room of a building. The contact remained depressing the brake pedal and shifted into reverse however her head hit the headrest again. The contact then attempted to shift into the park position but the vehicle continued to accelerate on its own and crashed into a parked Mercedes-Benz and then crashed into the rear door of a parked vehicle where the vehicle came to a stop. During the incident, the Anti-Braking System did not engage. The air bags did not deploy. The driver sustained a concussion and neck injury which later required medical treatment. The vehicle was destroyed and towed away. A police report was filed. The cause of the failure was not determined. The local dealer was notified of the crash but no assistance was offered. The manufacturer was…”
“The component is known to fail on jeep forums weather it fails completely or was not installed properly and may loose its functionality. The event is when towing a trailer and reversing the car will see the trailer as an obstruction and will engage the brakes. The car is alleged to have an automatic system that when towing is supposed to turn the parking assist sensors off to prevent the event occuring. If that system isn't present there is a button that should allow you to turn the parking system off which it does for about two seconds and start backing up the trailer, then it will automatically turn back on and see the trailer and lock the brakes up which is jarring and startling to say the least. I am fairly certain this could cause an accident if it hasn't already.”
“Bought my Jeep used in Sept 2023. For the first time hooked it up to my small trailer to pick something up. Pulled around and went to reverse and the rear park assist braking jammed on. At first I wasn't concerned. I knew there was a way to turn them off based on my jeep manual. Unfortunately, the park assist would not turn off. Neither the park assist button on dash nor the settings in the computer screen would turn them off. The light on the dash button would turn on for 2 seconds but then turn right back off. In the computer settings , I would click the rear park assist to uncheck it. It would uncheck for a few seconds then check mark would come right back again. I tried to turn off the front park assist in the computer just to see what would happen. I can't turn those off either. This is extremely dangerous. I was very lucky I discovered this before I left my property. What if I was in a busy place, road, parking lot, etc. So I do have an appt with my dealer tomorrow, who claims to have never heard of this issue before. . But after doing simple google searches on the internet, I found numerous instances of many Mopar vehicles, like my Jeep GC, Dodge…”
“Car has always run great till last week, turned off Jeep then tried to start-brake is hard, steering is locked, push button lights up acc and run but wont start, fob is good battery, car batteries are new, service tech at dealer cant figure out Im without a vehicle now for a week so far????”
“This is [XXX] . On September 14, 2023 had a very big crash with our 2017 Jeep Grand Cherokee. My husband and Granddaughter were in the crash. Everyone is okay but the Jeep is totaled. At 7:00am, the Jeep accelerated out of control, my husband was trying applying the breaks, but the accelerator over powered the brake system. The car reached speeds of between 74-83 mph based on the Life 360 app our both my husband and granddaughter have on their phones.This occurred in downtown Lebanon KY during the morning school hours. He was unable to stop or slow down the Jeep. It resulted in him running through 2 red lights and 2 4 way stops. He also had to avoid hitting several cars and pedestrians including children. Finally the jeep skidded to the right of the road and hit a telephone pole, a bridge guard rail where the front passenger side tire was torn off, and went up an embankment and hit a tree. The police at the scene estimated the car hit the tree about approximately 50 MPH. No airbags deployed and of course the car is totaled. Our daughter drives our other 2015 Jeep Grand Cherokee and had the same issue a week before this happened but she was on an open road and…”
Showing 6 of 26 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.