Problems · NHTSA complaints
2017 Jeep Grand Cherokee SRT problems
Owners filed 325 complaints about the 2017 Jeep Grand Cherokee SRT with NHTSA between Dec 2016 and Nov 2025. The most-cited component is engine (85).
Complaints
325
Filed with NHTSA
Crashes
24
Reported by owners
Fires
2
Reported by owners
Injuries
17
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Engine85
- Electrical system79
- Power train74
- Fuel/propulsion system28
- Service brakes26
- Vehicle speed control19
- Steering17
- Seats17
- Air bags14
- Exterior lighting13
- Electronic stability control (esc)10
- Structure9
- Forward collision avoidance7
- Suspension6
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
26
43
49
46
28
35
36
32
29
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2016 | 1 |
| 2017 | 26 |
| 2018 | 43 |
| 2019 | 49 |
| 2020 | 46 |
| 2021 | 28 |
| 2022 | 35 |
| 2023 | 36 |
| 2024 | 32 |
| 2025 | 29 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Engine
85 reports1 fire
“When I was driving onto the high way my jeep just cut off and I couldn’t accelerate only steer doing 45 mph with cars behind me and I saw on the dash a message “ shift to park. And then put into Desired gear” well it was on drive D and I couldn’t put it in park until I completely stopped at this point I had a guy pull over next to me and called me jerkoff because he thought I was trying to brake check him , I explained to him what happened . Well once I did this I got moving , but it happened again latter on that day when I was almost home . I dont feel safe driving it anymore”
Electrical system
79 reports2 crashes2 fires
“Not sure what component caused the vehicle to burst into flames. It is no longer (to the best of my knowledge) available for inspection (unless still at tow yard). The Jeep burned, caught another vehicle in the driveway on fire, as well as fence separating neighbor's house, and spread to structure (my house). Vehicle was inspected by ins. reps/others. It was taped off as battery was still live. Fire report states vehicle fire. Car was parked in driveway and was not driven for two days. No prior warnings or recalls.”
Power train
74 reports3 crashes
“Unknown or uncertain about needing a recall. Recently my car has been having trouble with acceleration in the sense that either it will lag or stall out and at times will give acceleration even without me trying to depress the gas harder. It sputters like it either cannot get gas or the fuel system is faulty, it keeps throwing codes and the check engine light dings and flashes. Cruise control sometimes will not come on, theres a burnt smell and rough idles, i have noticed a deep humming sound under my feet while driving, and sometimes when shifting from park to gear it jerks really hard, going down the road it acts like it takes too long to shift. It really is very scary when it does these things, its a daily occurrence. Sometimes it drives just fine then all of a sudden will malfunction. I've only had the car not quite 2 years and they said they repaired the recalls in 2018, after I had scheduled an appointment for July 2025.”
Fuel/propulsion system
28 reports
“Transmission failed. Stuck in drive while on busy road, could not put vehicle in park or neutral and could not turn vehicle off. Drove very slowly to dealership because no one would tow without being able to turn it off and stuck in drive. Dealership did diagnostic and decided transmission needed replaced. Safety of other drivers were put at risk because car could not be taken out of drive and could not be shut off. No warning lamps, no messages prior to failure. Message came on to place vehicle in park to reset after trouble started but nothing worked at that time. Would not go into neutral or park. The emergency brake had to be used to keep car from moving forward. I recently had transmission replaced (1/24/2025) and now have a check engine light on with a code reads P1DCA Park Sensor Circuit Open”
Service brakes
26 reports5 crashes
“On [XXX], I was involved in an accident in Maryland while driving my 2017 Jeep Grand Cherokee. It was raining and despite attempting to slow down, brakes performed poorly, causing my car to skid and collide with the vehicle in front of me. Fortunately, no one else was injured, but I sustained a neck injury, and my car was ended up a total loss. During the accident, I noticed the ABS warning light had activated. This, combined with prior experiences of delayed brake response, raised concerns about the vehicle’s safety. Having derive. For over 15 years without incidents, this was my first major accident and I suspect it may be linked to a mechanical issue. After learning about recent calls related ABS/brake issues in Jeep vehicles, I felt it was important to report my experience. I urge you to re-evaluate the safety of the 2017 Jeep Grand Cherokee’s ABS and braking systems to prevent similar incidents in the future. Thanks”
Vehicle speed control
19 reports3 crashes
“My husband was driving down a state road when the car shut down. He started the suv back on & we where fine. 2nd time I was driving on the interstate [XXX] ) when the car shut off & the dashboard displayed "shift to park". I kept control of the car put the emergency lights on & got of the way. Waited a few minutes & the SUV started back took me home the next day I took it to the dealership they replaced the transmission. I got the car back Friday [XXX] drove it home & on Tuesday [XXX] put 93% gas in the car was on my way back on [XXX] . Stopped at a light with my grandson in the car & the car started to shake a little shut off again the dash indicated "shift to park" I turned the car on & off a few times finally after about 5 mins it started & I was on to my destination. At my destination I turned the car on 3 times. Started with out a problem. Got on the road headed back home. At the same spot, the car shut down again for the 3rd time. Dash again stating I need to "shift to park". This is the very dangerous. I had the car towed to the Jeep dealership & there it is waiting on a diagnosis as to what is wrong with my Beautiful 2017 Jeep Grand Cherokee. Please…”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.