Problems · by component
2020 Jeep Grand Cherokee Trackhawk electrical system problems
44 owner complaints to NHTSA about the 2020 Jeep Grand Cherokee Trackhawk cite electrical system, 26% of all 169 complaints for this model year.
Complaints
44
26% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
What owners say about the electrical system
Verbatim from NHTSA complaints, newest first
“Odometer Fraud. The contact purchased a 2020 Jeep Grand Cherokee. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 67,000 and at the time of registration, it was discovered that the mileage was 237,277.”
“There is a common issue with WK2 Jeeps from 17-22 where the infotainment screen delaminates due to the adhesive that Jeep used and eventually causes the touchscreen to become non-functional.”
“Display for backup camera, radio & climate control is delaminating. Display stops functioning at points and needs to reset. Seal for display has been compromised, so the unit will stop functioning soon. It will have to be replaced.”
“while riding vehicle just shuts off and stops. message on dash states put vehicle in park to start vehicle. Do that and vehicle starts and runs. First time this happened 6/13/25 went one week no problem then on 6/25/25 happened again took to service station no codes thrown.”
“UConnect system is delaminating and experiencing “phantom” touches, often not allowing me to access things needed and choosing to do whatever it wants. This makes me unable to access “hands-free” via Bluetooth connection, etc., which creates safety issues. It also creates serious safety issues when the unit overrides driver choices, and is also distracting as the unit beeps and switches back and forth among options. This is a widespread issue that Jeep knows about and continues to leave good people to pay thousands of dollars to replace or just be out MANY features on this vehicle that all go through the system. This makes MUCH of this vehicle obsolete.”
“Took to dodge dealer and they told me they have been have problems with traction control, 4x4 problems, misfiring cylinders . They spent 5 days trying to figure it out and told me it was a process of elimination . Replace rear diff motor and that didn't work, replaced TCCM, that didn't work, replaced both batteries , that didn't work, new spark plugs, that didn't work, replaced coils on the side where #1 cylinder miss fire, that didn't work. I've spent approximately $6,000 and still have same problem. I do not have unlimited funds. What should I do next?”
Showing 6 of 44 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.