Problems · by component

2020 Jeep Grand Cherokee Trackhawk electrical system problems

44 owner complaints to NHTSA about the 2020 Jeep Grand Cherokee Trackhawk cite electrical system, 26% of all 169 complaints for this model year.

Complaints
44
26% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“Odometer Fraud. The contact purchased a 2020 Jeep Grand Cherokee. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 67,000 and at the time of registration, it was discovered that the mileage was 237,277.”
Owner complaint to NHTSAFiled Aug 1, 2025Electrical systemODI 11677792
“There is a common issue with WK2 Jeeps from 17-22 where the infotainment screen delaminates due to the adhesive that Jeep used and eventually causes the touchscreen to become non-functional.”
Owner complaint to NHTSAFiled Jul 21, 2025Electrical systemODI 11674997
“Display for backup camera, radio & climate control is delaminating. Display stops functioning at points and needs to reset. Seal for display has been compromised, so the unit will stop functioning soon. It will have to be replaced.”
Owner complaint to NHTSAFiled Jul 14, 2025Electrical systemODI 11673355
“while riding vehicle just shuts off and stops. message on dash states put vehicle in park to start vehicle. Do that and vehicle starts and runs. First time this happened 6/13/25 went one week no problem then on 6/25/25 happened again took to service station no codes thrown.”
Owner complaint to NHTSAFiled Jun 26, 2025Electrical system, EngineODI 11669534
“UConnect system is delaminating and experiencing “phantom” touches, often not allowing me to access things needed and choosing to do whatever it wants. This makes me unable to access “hands-free” via Bluetooth connection, etc., which creates safety issues. It also creates serious safety issues when the unit overrides driver choices, and is also distracting as the unit beeps and switches back and forth among options. This is a widespread issue that Jeep knows about and continues to leave good people to pay thousands of dollars to replace or just be out MANY features on this vehicle that all go through the system. This makes MUCH of this vehicle obsolete.”
Owner complaint to NHTSAFiled May 15, 2025Electrical systemODI 11661149
“Took to dodge dealer and they told me they have been have problems with traction control, 4x4 problems, misfiring cylinders . They spent 5 days trying to figure it out and told me it was a process of elimination . Replace rear diff motor and that didn't work, replaced TCCM, that didn't work, replaced both batteries , that didn't work, new spark plugs, that didn't work, replaced coils on the side where #1 cylinder miss fire, that didn't work. I've spent approximately $6,000 and still have same problem. I do not have unlimited funds. What should I do next?”
Owner complaint to NHTSAFiled May 11, 2025Power train, Electrical system, EngineODI 11660300

Showing 6 of 44 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2020 Grand Cherokee Trackhawk problem areas