Problems · by component

2020 Jeep Grand Cherokee Trackhawk power train problems

30 owner complaints to NHTSA about the 2020 Jeep Grand Cherokee Trackhawk cite power train, 18% of all 169 complaints for this model year.

Complaints
30
18% of all complaints
Crashes
2
Reported by owners
Fires
2
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the power train

Verbatim from NHTSA complaints, newest first
“At approximately 54,000 miles the transmission is not shifting. I parked in a parking spot, go into a store. Then come out and the vehicle will not shift into park or reverse. The check engine light came on for the park by wire issue. These transmissions have been known to have rough shifting and my vehicle has been no exception. It’s shifted rough at low speeds and the eco mode and auto start/stop system have also made it feel less than smooth to drive.”
Owner complaint to NHTSAFiled Jul 21, 2025Power trainODI 11675060
“Took to dodge dealer and they told me they have been have problems with traction control, 4x4 problems, misfiring cylinders . They spent 5 days trying to figure it out and told me it was a process of elimination . Replace rear diff motor and that didn't work, replaced TCCM, that didn't work, replaced both batteries , that didn't work, new spark plugs, that didn't work, replaced coils on the side where #1 cylinder miss fire, that didn't work. I've spent approximately $6,000 and still have same problem. I do not have unlimited funds. What should I do next?”
Owner complaint to NHTSAFiled May 11, 2025Power train, Electrical system, EngineODI 11660300
“Issue #1: The vehicle exhibits substantial cabin vibration, particularly affecting the steering wheel. This necessitates maintaining a firm grip on the wheel when operating at speeds of 30 mph and above. The vibration intensity escalates in direct proportion to the vehicle's velocity. It has been reported that this vehicle model has documented issues with rear drive shaft bushing failure, which may contribute to excessive play and vibration. Issue #2: The interior door trim applique has delaminated and broken. This issue has been previously reported in Service Bulletin 23-001-19 REV.B, Group: 23-Body, dated 8/10/2019, for a different Jeep model.”
Owner complaint to NHTSAFiled May 9, 2025Power train, StructureODI 11659897
“While traveling Vehicle intermittent hard shifts, or no shifts, goes into neutral unexcitingly, sometimes no reverse. SES light on. 77,278 miles Dealer advised stored code - TCM P0733-00 Gear 3 Shift Incorrect Ratio. Dealer also advised vehicle needs Transmission replaced, Repair estimate $5970.28 Previous issues include ABS system repair and engine coil pack issue.”
Owner complaint to NHTSAFiled Apr 29, 2025Power trainODI 11657437
“Transmission needs fully replaced, certified technician said the see this all the time in these Jeeps. Dealership said they had to replace one at 56k miles, this car has 85k miles, well taken care of. Research shows this is a very common issue. Jeep needs to cover these transmissions and recall!”
Owner complaint to NHTSAFiled Apr 22, 2025Power trainODI 11656082
“At 100,000 miles , traction control light and 4wd service light came on. Dealer said rear diff motor replacement needed, and the TCCM . I replaced and problem still persists . Now red triangle come on dash and says pull to safety motor will turn off. Turning wheel it hesitates like it's not engaging correctly.”
Owner complaint to NHTSAFiled Apr 13, 2025Power train, Electrical system, EngineODI 11654379

Showing 6 of 30 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2020 Grand Cherokee Trackhawk problem areas