Problems · by component

1997 Jeep Grand Cherokee visibility problems

32 owner complaints to NHTSA about the 1997 Jeep Grand Cherokee cite visibility, 2% of all 1,380 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
32
2% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the visibility

Verbatim from NHTSA complaints, newest first
“TEMPERATURE/BLEND AIR DOORS FAILED IN HEATER, RENDERING DEFROSTER USELESS--NO VISIBILITY. THIS IS A BUILT IN DEFECT IN 1997 JEEPS AND OCCURS TO NEARLY ALL OF THEM THROUGH NO FAULT OF OWNER OR WEAR AND TEAR BY CHRYSLER'S ADMISSION. DEALER CHARGED $1400 TO REPAIR. CHRYSLER PAID $700 OF THAT. THIS IS UNFAIR TO CONSUMER AND A SAFETY DEFECT. PARTS 24652002,5134347AA,5134343AA,5012727AA,AND 50127009AA WERE ALL REPLACED. THIS FAULT IS A HAZARD DUE TO INADEQUATE MECHANISM SELECTED BY MANUFACTURER IN ORIGINAL DESIGN. CAR CANNOT BE DRIVEN ON FOGGY DAYS OR INDEED IN WINTER. CHRYSLER SHOULD REIMBURSE CUSTOMERS FOR THIS REPAIR. *TR”
Owner complaint to NHTSAFiled Nov 9, 2008VisibilityODI 10248055
“I HAVE A 97 JEEP GRAND CHEROKEE AND IT DOESN'T CHANGE FROM HEAT TO DEFROST OR OTHER SETTING. IT APPEARS THAT THE BLEND DOORS ON THE MAIN HEATER BAY ARE THE PROBLEM AND I ALSO HAVE CHECKED ONLINE AND FIND THIS A COMMON PROBLEM AND QUITE EXPENSIVE TO REPAIR. THIS CREATED A VERY DANGEROUS SITUATION WHILE DRIVING IN A SNOW STORM AND NOT HAVING THE VEHICLE KEEP UP TO THE DEMAND ON THE WINDSHIELD. I WAS TRAVELING WITH MY 3 YOUNG CHILDREN AND THE POTENTIAL FOR SERIOUS INJURY WAS HIGH. IT ALSO APPEARS THAT JEEP IS AWARE OF THE SITUATION AND ISN'T WILLING TO FIX THE PROBLEM. POTENTIAL DEATH AND SERIOUS INJURY ARE GREAT AND THIS IS POOR JUDGMENT FOR PUBLIC SAFETY. *TR”
Owner complaint to NHTSAFiled Feb 9, 2008VisibilityODI 10217519
“1997 JEEP GRAND CHEROKEE MOONROOF BLEW OFF WITH A GUST OF WIND. *KB THE MOONROOF WAS CLOSED AT THE TIME OF THE INCIDENT. THE CONSUMER STATED THE DEALER REPLACED THE TRACK AND MOTOR ON THE MOONROOF. *JB”
Owner complaint to NHTSAFiled Aug 24, 2006VisibilityODI 10166948
“DRIVER SIDE EXTERIOR MIRROR ON VEHICLE CONTAINS AUTO-DIMMING FLUID THAT LEAKED OUT DUE TO A MANUFACTURING DEFECT AND NOW OBSCURES DRIVERS REAR VISION WHILE DRIVING. ATTEMPTED TO ADDRESS ISSUE WITH LOCAL DEALER ONLY TO BE TOLD IT WOULD TAKE MORE THAN $500.00 TO REPLACE THE ENTIRE MIRROR ASSEMBLY INSTEAD OF JUST THE GLASS. REPLACING JUST THE MIRROR GLASS WITH THE AUTO-DIMMING FEATURE IS NOT FEASIBLE PER THE DEALER. THIS IS TOTAL BS AND THE ORIGINAL MANUFACTURER OF THE VEHICLE SHOULD BE ABLE TO REPLACE THIS REMOVABLE PART AT A REASONABLE PRICE. *JB”
Owner complaint to NHTSAFiled Apr 25, 2006VisibilityODI 10156078
“CONSUMER NOTICED A CHIRPING NOISE COMING FROM THE FRONT WHEELS THAT DISAPPEARED WHEN THE BRAKES WERE APPLIED. *TS THE DEALER WAS UNABLE TO CORRECT THE PROBLEM THE CONSUMER WAS REFERRING TO. THE CONSUMER HAD A LIST OF PROBLEMS THAT NEEDED TO BE CORRECTED ON THE VEHICLE AND THEY WERE: ROTORS AND PADS FRONT AND REAR, EMERGENCY BRAKE SHOES, WIPER BLADES, MUFFLER AND TAIL PIPE, OIL DIP DIP STICK, RIGHT AXLE BOOT,EMERGENCY BRAKE PIVOT, THE BACK GLASS NEEDED TO BE ADJUSTED, THE FUEL PUMP MODULE WAS REPLACED, THE REAR DIFFERENTIAL BEARINGS WERE REPLACED. THE CONSUMER WAS TOLD BY CUSTOMER SERVICE THERE WERE 2 OUTSTANDING RECALLS ON THE VEHICLE AND THE PROBLEM SHE WAS DESCRIBING SOUNDED AS THOUGH IT WAS RELATED TO ONE OF THE RECALLS. *JB”
Owner complaint to NHTSAFiled Oct 13, 2005Service brakes, hydraulic, Parking brake, Engine and engine cooling, Fuel system, gasoline, Power train, VisibilityODI 10140983
“BLOWER MOTOR FAILED AT 78K MILES EXCESSIVE LIQUID DRAINING WHEN RUNNING AC WAS TOLD THAT MOTOR HAD BEEN "REDESIGNED" AND THAT PARTS ALONE WOULD COST OVER 300.00 BECAUSE IN ADDITION TO REDESIGNING THE MOTOR, A NEW WIRING HARNESS HAS TO BE INSTALLED!!! REMEMBER THE 300.00 IS FOR THE HARD PART AND WIRING ONLY, NOT THE LABOR TO INSTALL...THIS IS COMPLETELY RIDICULOUS WHEN A MOTOR FOR THE SAME MODEL MANUFACTURED A YEAR EARLIER IS ONLY 20.00!!!!! AS FAR AS THE EXCESSIVE LIQUIDS RUNNING FROM UNDER THE VEHICLE WHILE THE AC IS RUNNING, THIS SITE WAS THE FIRST INDICATOR AS TO WHAT IS WRONG WITH IT...(I SIMPLY THOUGH IT WAS A DESIGN FLAW) ALSO THIS COMPLAINT HAS BEEN EDITED TO LET YOU KNOW THAT "RUNNING BOARDS HAS NOTHING TO DO WITH THIS...IT SEEMS ONE HAS TO GO THROUGH THE PROCESS FLAWLESSLY OR BEGIN AGAIN COMPLETELY!!! *NM”
Owner complaint to NHTSAFiled Oct 7, 2004Electrical system, Visibility, EquipmentODI 10093790

Showing 6 of 32 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Visibility: glass, side

Free remedy

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

VisibilityReported Dec 11, 2007NHTSA 07E104000
Data from NHTSA Recalls API · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.