Problems · by component

2003 Jeep Grand Cherokee electrical system problems

55 owner complaints to NHTSA about the 2003 Jeep Grand Cherokee cite electrical system, 7% of all 761 complaints for this model year.

Complaints
55
7% of all complaints
Crashes
0
Reported by owners
Fires
2
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“JUST RECENTLY IN THE LAST THREE MONTHS FRONT PASSENGER WINDOW FELL WHILE DRIVING AND BACK DRIVER WINDOW FELL WHILE DRIVING WHILE IT WHAT SNOWING WHILE MY SON WAS IN THE CAR. HAVE A POPPING NOISE IN STEERING OR SOMEWHERE IN FRONT END. I CAN'T USE MY ACCELERATE BUTTON ON STEERING WHEEL WHILE IT'S IN CRUISE BECAUSE IT WON'T STOP ACCELERATION ONCE YOU PRESS IT. I WAS GOING ABOUT 55 AND WAS TRYING TO ACCELERATE TO 60.”
Owner complaint to NHTSAFiled Mar 8, 2020Steering, Electrical system, Vehicle speed controlODI 11316807
“I WAS DRIVING AND SMELLED BURNING. PULLED OVER ON A FOUR LANE HIGHWAY. I THEN SAW SMOKE. I DROVE A BLOCK AWAY TO A SAFE SPOT GOT OUT OF THE CAR AND CALLED 911. THE FIREFIGHTERS EXTINGUISHED AN ELECTRICAL FIRE THAT STARTED IN MY PASSENGER SIDE DOOR. THEY BELIEVE THE MOTOR IN MY DOOR CAUGHT FIRE. I HAD TO HAVE THE VEHICLE TOWED. NOW I'M AT A LOSS AS TO WHAT TO DO. THANK GOD I HAD JUST DROPPED MY SON OFF AT SCHOOL SO NO INJURIES.”
Owner complaint to NHTSAFiled Mar 13, 2019Electrical systemFire reportedODI 11186390
“TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDOWS, LOCKS, AND OTHER ELECTRICAL SYSTEMS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRIC MOTOR AND DRIVER SIDE DOOR PANEL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,700.”
Owner complaint to NHTSAFiled Aug 25, 2017Electrical systemODI 11019551
“TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CRUISE CONTROL STOPPED WORKING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE DOORS AND REAR WINDOWS DID NOT LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (MARK'S CASA CHRYSLER, JEEP, ALBUQUERQUE, NEW MEXICO) WHERE IT WAS DIAGNOSED THAT THE MASTER CONTROL MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE DEALER WAS NOT CONTACTED FOR THE RECALL REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.”
Owner complaint to NHTSAFiled May 31, 2017Electrical system, Air bagsODI 10992496
“TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHEN ATTEMPTING TO REMOVE THE KEYS FROM THE IGNITION, THE ENGINE WAS STILL RUNNING. DUE TO THE FAILURE, THE BATTERY WAS CHANGED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.”
Owner complaint to NHTSAFiled Aug 18, 2016Electrical systemODI 10896819
“THE WIRE HARNESS GOING TO THE DRIVER DOOR IS NOT LONG ENOUGH SO WHEN YOU OPEN THE DOOR THE WIRES WILL BECOME LOSE OR DISCONNECT AS A RESULT IN THE POWER LOCKS,POWER MIRRORS,POWER WINDOWS, EVIC CENTER TO MALFUNCTION AND THE ALL THE DOME LIGHTS REMAIN ON. AND I'M NOT THE ONLY VEHICLE TO HAVE HAD THIS PROBLEM THERE ARE HUNDREDS WROTE ON THE JEEP FORUM.”
Owner complaint to NHTSAFiled Apr 19, 2016Electrical system, Exterior lightingODI 10860312

Showing 6 of 55 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.