Problems · by component

2003 Jeep Grand Cherokee seats problems

65 owner complaints to NHTSA about the 2003 Jeep Grand Cherokee cite seats, 9% of all 761 complaints for this model year. NHTSA also lists 2 recalls on this component.

Complaints
65
9% of all complaints
Crashes
1
Reported by owners
Fires
7
Reported by owners
Injuries
9
Reported by owners
01 —Owner reports

What owners say about the seats

Verbatim from NHTSA complaints, newest first
“2 recalls have not been taken care of by the manufacturer. I purchased this vehicle 2 years ago and have noticed that the seats do indeed over heat. The airbags haven't deployed thankfully, but I'm not comfortable taking any chances. Do I have to pay a dealer to complete these repairs? Also, since I have had this vehicle, my blinkers and brake lights do not work consistently. They were in operable for almost a month. I had a Mechanix check them, and they said they were dine. Homer's auto shop florence oregon) I didn't drive at night for almost a month. Then my blinkers just started working again. All the fuses are fine, and no other electrical issues. Brake lights started working also. Up until 3 days ago, a driver behind me pulled around next to me at the stop light to tell me the brake light was out. I checked it when I got home and it was fine.”
Owner complaint to NHTSAFiled Jun 21, 2023Air bags, Seats, Unknown or otherODI 11528042
“DRIVER'S SEAT FRAME/BRACKET BROKE IN FRONT OF DRIVER'S SEAT, ALLOWING THE DRIVER SEAT TO LEAN DETACH FROM THE FLOORBOARD AND MOVE BACKWARD TOWARD THE REAR SEATS. WHEN RESEARCHING THIS SPECIFIC ISSUE, IT SEEMS THAT THIS IS A COMMON ISSUE AND IS AN OBVIOUS SAFETY DEFECT. IF THE DRIVER SEAT FRAME CANNOT HOLD UP TO NORMAL USE, HOW WILL IT HOLD UP TO THE FORCES EXERTED UPON IT IN THE EVENT OF A REAR-END COLLISION? THIS IS AN OBVIOUS SAFETY DEFECT AND BASED ON THE VOLUME OF OTHER CONSUMERS THAT HAVE HAD THIS ISSUE, IT IS UNBELIEVABLE THAT ACTION HAS NOT BEEN TAKEN TO RESOLVE THIS ISSUE.”
Owner complaint to NHTSAFiled Oct 19, 2020SeatsODI 11365224
“FRONT SEAT BRACKETS FOR POWER SEATS SNAPPED AND SEPARATED CAUSING SEAT TO NO LONGER BE ATTACHED TO FLOOR. SEAT WOBBLES FROM SIDE TO SIDE ESPECIALLY IN CURVES AND TURNING. RENDERS SEATBELTS USELESS IN AN ACCIDENT.”
Owner complaint to NHTSAFiled Jan 19, 2020SeatsODI 11300269
“TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHENEVER THE FRONT DRIVER SEAT WAS OCCUPIED THERE WAS A SIDE TO SIDE MOVEMENT DUE TO THE FAULTY TRACK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SEAT WAS EXTREMELY LOOSE DUE TO THE POORLY DESIGNED TRACK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.”
Owner complaint to NHTSAFiled Jan 19, 2016SeatsODI 10820941
“TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SEAT FRACTURED WITHOUT WARNING. AS A RESULT, THE CONTACT FELL BACKWARDS INTO THE REAR SEAT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD THE FRONT DRIVER SEAT REPLACED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. UPDATED 11/20/15*LJ”
Owner complaint to NHTSAFiled Sep 15, 2015SeatsODI 10763885
“TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 09V117000 (SEATS), AND 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT WAS NOT EXPERIENCING A FAILURE.”
Owner complaint to NHTSAFiled Mar 24, 2015Air bags, SeatsODI 10701474

Showing 6 of 65 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
02 —Related recalls

2 recalls on this component

Seats: seat heater

Free remedy

CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.

SeatsReported Apr 9, 2009NHTSA 09V117000

Seats: seat heater

Free remedy

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.

SeatsReported Jun 7, 2006NHTSA 06V197000
Data from NHTSA Recalls API · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.