780 owner complaints to NHTSA about the 2011 Jeep Grand Cherokee cite electrical system, 48% of all 1,640 complaints for this model year. NHTSA also lists 4 recalls on this component.
“The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at a slow speed, the A/C unit started blowing warm air, with the battery, ABS, and malfunction indicator warning lights illuminated. The vehicle stalled, and the contact to pulled over to the shoulder. Upon inspection, there was extreme heat and a burning odor coming from the engine compartment. A mobile mechanic jumpstarted the vehicle and the vehicle was driven to the residence. The battery was replaced, but the failure recurred immediately after the next start-up. The contact associated the failure with NHTSA Campaign Number: 17V435000 (Electrical System); however, the dealer confirmed that the VIN was not included in the recall. The failure mileage was approximately 250,000.”
“On February 3, Tuesday drove home from work. The battery light came on. I Drove to AutoZone and they placed it on Diagnostic reader. The diagnostic reader said that the battery had no charge. They told me I need a new battery. I replaced the battery. The next morning, I placed the jeep into auto start. So the Jeep can warm up. When I went outside, there was smoke coming from underneath the hood of the Jeep. I quickly turn off the Jeep and pop the hood. My husband open the hood and can see smoke coming from the alternator. He turned around to turn off his vehicle that was running. I started to video recording the incident and stopped it right away when I started to see flames coming out of the alternator. My husband and I quick action was to grab snow that was next to the Jeep to throw it onto the alternator to put the fire out. It took multiple piles of snow that the husband went and grabbed the fire extinguisher and sprayed the alternator to extinguish the fire. Once the fire was extinguished. We kept an eye out to make sure everything was good. We left the hood up to cool things down. We called morgan Towing to have the Jeep towed to their location to look at…”
“My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car is freaking out have every light come on and the windshield wipers but it doesn't always do it but I have videos. The codes I get say malfunctional control u1403 and other ones”
“Started Jeep and after driver info cycled through on dash, the battery warning light came on. Battery had been replaced by local Jeep dealer within last 12 months. Contacted dealer, Keller Motors, while sitting in vehicle and made arrangements to drop off. Drove 3 miles to town with light still on. Then seat belt warning light came on and vehicle electrical system suffered complete shut down and would not restart. Got out and detected a smoke smell. Vehicle would not restart. Had vehicle towed to local Jeep dealer and reported issues to service manager. They will look at Jeep next week. Have there been similar incidents reported? Thanks, [XXX] [XXX] [XXX] 2801 PCR [XXX]”
“The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA Campaign Number: 19V813000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that shortly after starting the engine, the vehicle experienced a loss of motive power. The check engine warning light illuminated. The vehicle was towed to the local dealer, where it was repaired under NHTSA Campaign: 17V572000; however, parts were not available for NHTSA Campaign: 19V813000(Electrical System). In addition, the local dealer advised the contact that the vehicle was in need of a fuel pump replacement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 141,000.”
“My check light is blinking and then it stop says I have a random misfire and I done replaced coils spark plugs fuel injectors and I done paid ppl to look at it they none really know what's wrong and I have from my crankshaft sensor all the way up to my cylinder 2 rewired bc my crank wouldn't let my car start got that fixed and I stil have the issue and it just has the misfire and dont know where its coming from..”
Showing 6 of 780 reports. Read every report on NHTSA.gov.
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.