NHTSA lists 6 safety recalls and 1,640 owner complaints for the 2011 Jeep Grand Cherokee. Most complaints involve electrical system (780) and engine (344). The EPA rates it 15–18 mpg combined, and NHTSA gives it 4 stars overall.
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Grand Cherokee model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 1996 | 1,342 |
| 1997 | 1,380 |
| 1998 | 1,429 |
| 1999 | 2,004 |
| 2000 | 1,829 |
| 2001 | 1,111 |
| 2002 | 1,476 |
| 2003 | 761 |
| 2004 | 1,295 |
| 2005 | 2,052 |
| 2006 | 1,297 |
| 2007 | 1,109 |
| 2008 | 734 |
| 2009 | 138 |
| 2010 | 118 |
| 2011 | 1,640 |
| 2012 | 1,644 |
| 2013 | 805 |
| 2014 | 2,388 |
| 2015 | 1,369 |
| 2016 | 312 |
| 2017 | 364 |
| 2018 | 855 |
| 2019 | 370 |
| 2020 | 241 |
| 2021 | 410 |
| 2022 | 377 |
| 2023 | 408 |
| 2024 | 254 |
| 2025 | 80 |
| 2026 | 32 |
“The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at a slow speed, the A/C unit started blowing warm air, with the battery, ABS, and malfunction indicator warning lights illuminated. The vehicle stalled, and the contact to pulled over to the shoulder. Upon inspection, there was extreme heat and a burning odor coming from the engine compartment. A mobile mechanic jumpstarted the vehicle and the vehicle was driven to the residence. The battery was replaced, but the failure recurred immediately after the next start-up. The contact associated the failure with NHTSA Campaign Number: 17V435000 (Electrical System); however, the dealer confirmed that the VIN was not included in the recall. The failure mileage was approximately 250,000.”
“I took my vehicle to Vaden Jeep on Chatham Parkway in Savannah, GA for the recall on the brake booster and was told there was a waiting liat to get parts to repair my vehicle. It have been over a year and I still have not received anythi g regarding my brake booster. Also, the recall for the TPIM for my make/model does not seem to be done. My vehicle still acts though it was never done.”
“The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the brake pedal depressed to the floorboard without warning while attempting to stop the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective brake booster. The mechanic discovered NHTSA Campaign Number: 14V154000 (Service Brakes, Service Brakes, Hydraulic) which the mechanic linked to the failure. The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was then referred to the manufacturer. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 157,000.”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Grand Cherokee 2WD Auto 5-spd, 6 cyl, 3.6 L, FFV · Rear-Wheel Drive | 16 | 22 | 18 | $3,450 | 494 |
| Grand Cherokee 2WD Auto 5-spd, 6 cyl, 3.6 L · Rear-Wheel Drive | 16 | 22 | 18 | $3,450 | 494 |
| Grand Cherokee 4WD Auto 5-spd, 6 cyl, 3.6 L, FFV · 4-Wheel Drive | 16 | 22 | 18 | $3,450 | 494 |
| Grand Cherokee 4WD Auto 5-spd, 6 cyl, 3.6 L · 4-Wheel Drive | 16 | 22 | 18 | $3,450 | 494 |
| Grand Cherokee 2WD Auto 5-spd, 8 cyl, 5.7 L · Rear-Wheel Drive | 14 | 20 | 16 | $3,900 | 555 |
| Grand Cherokee 4WD Auto 5-spd, 8 cyl, 5.7 L · 4-Wheel Drive | 14 | 19 | 15 | $4,150 | 592 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
6 safety recalls as of Nov 10, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 1,640 complaints with NHTSA. The most-cited components are electrical system (780), engine (344), service brakes (324). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2011 Jeep Grand Cherokee at 15–18 mpg combined, depending on engine and drivetrain (6 versions rated).
NHTSA's New Car Assessment Program gives the 2011 Jeep Grand Cherokee 4 out of 5 stars overall.