2015 Jeep Grand Cherokee fuel system, diesel problems

“The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving 25 MPH, the message "Low Fuel Pressure" was displayed, and the vehicle stalled in the middle of the road. The vehicle failed to restart and was pushed to the side of the road with the assistance of the spouse. The vehicle was towed to the dealer, where it remained for 10 days before being diagnosed with a high-pressure fuel pump failure. The dealer determined that the high-pressure fuel pump and an unknown pump needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); which was performed on the vehicle two years before the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and denied assistance. The failure mileage was approximately 170,000.”

“The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at 65 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump and fuel system had failed and needed to be repaired. The vehicle was not repaired. The contact stated that the failure occurred after the high-pressure fuel pump was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000.”

“The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had gone to the dealer three times for the recall repair before experiencing a failure with the vehicle; however, the part was not available for the recall repair. While awaiting the repair, while the contact's wife was driving approximately 60 MPH, there was a clanking sound coming from the engine compartment. The sound progressively grew louder. There was no warning light illuminated. On the fourth visit to the dealer, the vehicle was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that parts were on backorder and opened a case. The failure mileage was approximately 71,000.”

“The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 5 MPH, the vehicle went into LIMP Mode. The check engine warning light and other unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 97,000. Parts distribution disconnect.”

“The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel), 20V475000 (Engine and Engine Cooling), and 20V699000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and informed the contact that they could not perform the recall repair because the contact had modified the PCM. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”

“The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 130,000. Parts distribution disconnect.”