Problems · by component
2015 Jeep Grand Cherokee structure problems
31 owner complaints to NHTSA about the 2015 Jeep Grand Cherokee cite structure, 2% of all 1,369 complaints for this model year.
Complaints
31
2% of all complaints
Crashes
12
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
What owners say about the structure
Verbatim from NHTSA complaints, newest first
“My power lift gate closed unexpectedly and at a pace faster than usual. The lift gate came down on my head and compressed my neck. I have not tried the power lift gate again for fear of it breaking and not being able to be closed. The power lift gate has been sticking shut and not opening some times.”
“When raining the water will leak throug the sunroof or headliner not sure where it comes through but it comes from 2 places one hitting the arm rest / middle console which caused the terrain selection to go out and im worried it will cause the screen or something else to go out and catch on fire as I read it is common with these problems , when I purchased the vehicle as well they said it was just a frozen trunk gate spring but once I looked up the problem happening it is said to cause the gate to go out”
“Both driver side and passenger side doors are clicking when they open and close, seems like a hinge has been damaged. When opening the doors they will close on their own quickly unless opened all the way.”
“I was driving on a clear sunny day on a fairly open freeway when my sunroof spontaneously exploded. There was a very large bang that sounded like a gunshot and the glass shattered. Fortunately I had the shade guard closed, otherwise it would have rained down on me. I am very confident it was not a rock or something hitting the sunroof. Had the glass fallen on me, I could easily have gotten it in my eyes and lost control of the car and potentially caused an accident.”
“MY JEEP WAS PARKED ON A LEVEL AREA WHILE IT WAS RAINING AND WHEN I OPENED MY TRUNK I NOTICED WATER LEAKING INTO THE TRUNK AREA FROM THE CEILING FLOWING RATHER QUICKLY. IT APPEARS TO BE COMING FROM THE AREA WHERE THE PASSENGER REAR QUARTER PANEL AND THE ROOF MEET. IT NEVER LEAKED BEFORE AND NOTHING HAS HAPPENED (NO ACCIDENTS ETC) TO COMPROMISE THE JEEP. NOT SURE IF ONE OF THE SEALS IS STARTING TO FAIL.”
“LAST YEAR (2019), I REPORTED THAT MY DRIVERS SIDE HEADREST RESTRAINT SYSTEM IN MY 2015 JEEP GRAND CHEROKEE DEPLOYED DUE TO DEFECTIVE PARTS. IN OCTOBER 2020, 12 MONTHS LATER AND AN ADDITIONAL 12,000 MILES MY PASSENGERS SIDE HEADREST RESTRAINT SYSTEM ALSO DEPLOYED. NO INJURIES AND NO NONE WAS IN THE VEHICLE WHEN THEY DEPLOYED. FCA WILL NOT COVER ANY REPAIRS. THE JEEP HAS 72,000 MILES. FCA NEEDS TO RECALL THESE HEADRESTS.”
Showing 6 of 31 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.