Problems · by component

2017 Jeep Grand Cherokee electrical system problems

87 owner complaints to NHTSA about the 2017 Jeep Grand Cherokee cite electrical system, 24% of all 364 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
87
24% of all complaints
Crashes
2
Reported by owners
Fires
3
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a new engine. In January/2026 I got the jeep back, but the issues remain. I`ve tried to do the inspection and the Jeep failed due to PO349, PO345, UO415 and P1009 sensors. I did report these issues to Belise Kia and their response was " we did what we need to do with the Jeep which it was changed the engine. But the engine does not appear to be replaced. I do not know what else to do.”
Owner complaint to NHTSAFiled Jul 20, 2026Electrical system, EngineODI 11751590
“The Hood Ajar message stays on and then the service auto start/stop unavailable message comes on. Hood is actually closed and this warning is incorrect but will have to stop car to try and reset it. Hood latch was replaced. First time did not fix it. Took it back and dealership did something else to fix.”
Owner complaint to NHTSAFiled Feb 23, 2026Electrical system, StructureODI 11720043
“It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as her back got really hot. She pulled over and leaned forward and discovered a flame/fire coming through the seat back. She burned my hand and had visible ash on it trying to put the fire out. There is now a hole in the seat back from where the fire burned through.”
Owner complaint to NHTSAFiled Jan 18, 2026Electrical system, Seats, Unknown or otherFire reportedODI 11711710
“There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i have had my 4wd serv needed maintenance , the air conditioning doest get cold the heater doesnt heat up , i have checkee fluids && cleaned necessary components , i have checked all fuses . My vehicle seems to start most of it's issues once the temperature starts to his below 30degrees F . Tthermostat , ABS light had just turned on recently , unable to add gasoline to tank .airbag light for service , changed both batteries but no changes in performance, tire pressure sensor does not read even with correct amoount, parking sensor , rear view camera visibility blurry , driver side window rolls up with down && down for up . Power loss , battery drainage , headlight harness wont allow any bulb to light up , . I have done all necessary procedures in order to verify all issues , scanner wont reset or delete any old codes . Battery removal has no effeft in change . All these mechnical , electrical && suspensiom issues , have occured making vehicle unoperable through out majority of the year . About 6-8 months out of 12 . Way too many issues for me to…”
Owner complaint to NHTSAFiled Jan 15, 2026Power train, Electrical system, EngineODI 11711061
“The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at 45 MPH, the vehicle went into LIMP mode and the vehicle stalled. The vehicle overheated due to the radiator not functioning properly. The check engine and brake warning lights illuminated. The vehicle was able to restart after numerous attempts. The vehicle was taken to an independent mechanic, where unknown parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed that unknown parts needed to be replaced. There was a burning odor, which was later determined to be caused by mechanics leaving rags in the engine. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.”
Owner complaint to NHTSAFiled Dec 23, 2025Engine and engine cooling, Electrical system, Service brakesODI 11706827
“1. failure appears to involve the vehicle’s electrical control and communication systems, specifically (BCM), (TIPM), and/or CAN bus network. The malfunction caused multiple vehicle systems to activate or fail simultaneously, including windshield wipers, warning indicators, and the transmission shift interlock. The vehicle has been at a repair facility since the incident and remains available for inspection upon request. Nothing has been removed/discarded w/o documentation. 2. The malfunction created a serious safety risk while the vehicle was in operation. All warning lights illuminated at once, the windshield wipers activated without driver input and would not turn off, and the vehicle experienced difficulty shifting and limited drivability. The unpredictable activation and loss of control over critical systems impaired the driver’s ability to safely operate the vehicle and created a risk of becoming stranded or disabled in traffic, posing a danger to both the driver and other road users. 3. Yes. The vehicle was taken immediately to an independent service center following the incident and has remained there due to the severity of the malfunction. The service…”
Owner complaint to NHTSAFiled Dec 17, 2025Electrical system, Exterior lighting, Visibility/wiperODI 11705744

Showing 6 of 87 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Electrical system: wiring

Free remedy

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Electrical systemReported May 17, 2018NHTSA 18V332000
Data from NHTSA Recalls API · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.