Problems · by component
2023 Jeep Grand Cherokee engine problems
86 owner complaints to NHTSA about the 2023 Jeep Grand Cherokee cite engine, 21% of all 408 complaints for this model year.
Complaints
86
21% of all complaints
Crashes
2
Reported by owners
Fires
1
Reported by owners
Injuries
1
Reported by owners
What owners say about the engine
Verbatim from NHTSA complaints, newest first
“Ever since 68c recall the vehicle no longer operates as it did. There is not enough power in emergency situations and definitely not safe. Also there is a known issue with the sway bar that rattles and sounds like I am dragging something under the vehicle. This was replaced once but same problem returned again after a few months.”
“While driving in active traffic at approximately 6 PM, our 2023 Jeep Grand Cherokee 4xe experienced a catastrophic, sudden loss of propulsion/driving power with no prior warning. The vehicle would not switch to gas, completely died, and refused to restart even in e-Save mode. A dashboard warning appeared: 'plug in vehicle for battery conditioning.' We were stranded in an active lane of travel and nearly rear-ended before securing police assistance (911 call) and a AAA tow. This directly mirrors known safety risks regarding sudden loss of power (Recall 78C / NHTSA 25V766) and high-voltage battery failure.”
“I am writing to formally request a review of an unresolved safety recall on my 2023 Jeep Grand Cherokee. I recently received a notice regarding safety recall 89D/NHTSA 26V-562, which indicates a serious rear coil spring hazard. Currently, replacement parts are unavailable, still being developed and no remedy has been provided. Because this defect poses a severe safety concern, I cannot safely drive the vehicle. Being left without safe transportation-through no fault of my own-creates an extreme hardship. Under federal standards and manufacturer responsibility, owners should not be stranded or forced to drive unsafe vehicles waiting indefinitely for backordered parts that have been unsuccessfully developed two times already. I am requesting that Jeep corporate authorize a free loaner vehicle or full vehicle buy back at my local dealership; [XXX]. Please contact me promptly at [XXX] with a case reference number and details on how my alternate transportation will be covered.”
“CRITICAL VEHICLE SAFETY COMPLAINT - CHRONIC MULTI-SYSTEM DEFECTS The vehicle is a 2023 Jeep Grand Cherokee 4xe operating under severe chronic safety non-compliance. The vehicle has an active, un-remedied engine block casting sand contamination fire/loss of propulsion and crash risk (FCA 78C / NHTSA 25V-766) listing 'Parts Unavailable.' It also carries an open side-curtain airbag deployment failure recall (NHTSA 26V-328). Furthermore, the vehicle experiences intermittent climate control and HVAC failures where the heating, air conditioning, and windshield defroster loops completely disable while in motion on the highway. This directly mirrors the safety vulnerabilities detailed in federal recall 24V-111 (FCA 04B), where faulty hybrid control processor software leaves the front windshield defogger inoperable. When this occurs, the windshield instantly fogs over at high speeds, resulting in an unrecoverable, immediate loss of forward visibility. In addition, temperatures in the summer are between 100 and 120 degrees. Having no air conditioning during this time is a health and safety concern. Dealership technicians state they 'cannot replicate' the issue, forcing…”
“The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.”
“The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle was losing traction and was shifting very rough while in hybrid mode. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); and the vehicle was repaired in February; however, the repair failed to prevent the failure. The contact stated that while using the gas engine feature, the engine was running rough and sounded as if the engine was struggling, and the vehicle nearly stalled. The contact received a second notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The dealer was notified of the failures. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 36,028.”
Showing 6 of 86 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 2, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.