Problems · by component
2024 Jeep Grand Cherokee engine problems
109 owner complaints to NHTSA about the 2024 Jeep Grand Cherokee cite engine, 43% of all 254 complaints for this model year.
Complaints
109
43% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
What owners say about the engine
Verbatim from NHTSA complaints, newest first
“I am reporting repeated, sudden losses of motive power at highway speeds in my 2024 Jeep Grand Cherokee 4xe (PHEV). The vehicle's propulsion, electrical, and engine systems completely shut down without warning, causing the car to randomly stop while cruising at 60 mph on the highway, creating an immediate and severe crash risk. Despite the authorized dealership (David Auto of Glen Mills, PA) claiming that all outstanding safety recalls regarding drive power loss were resolved, the defect has actually worsened. This critical failure has occurred on at least three separate occasions recently: Late September 2026: Initial sudden power loss while cruising at 60 mph on the highway. [XXX]: Second instance of sudden power failure at 60 mph on the highway. [XXX]: Third instance of complete power loss at 60 mph on the highway. The vehicle was carrying four occupants at the time, significantly compounding the severe safety hazard. The manufacturer and authorized dealerships have failed to permanently rectify this dangerous defect, and the authorized recall remedies, stated complete, clearly have not or did not fulfill the obligations of safety and what was notified and…”
“While driving on the freeway - the cars hybrid system shut off altogether and wouldn’t go above 60mph. This was during maneuvers in traffic that cause severe concern for passengers in the car including my [XXX] daughter and wife, along with other nearby drivers.”
“I own a 2024 Jeep Grand Cherokee 4xe that has experienced a recurring safety issue involving unexpected deceleration and loss of acceleration while driving. The vehicle unexpectedly slows down and will not accelerate beyond approximately 60 mph, creating a potentially dangerous situation, particularly on highways when merging, passing, or keeping up with traffic. The vehicle has also displayed a “Service 4WD System” warning. The dealership diagnosed diagnostic trouble code C1463, “Front Axle Disconnect Control – Unexpected Operation,” and recommended replacing the front axle disconnect actuator/motor. The estimated repair cost was approximately $1,054. The dealership subsequently replaced the part, but the same problem occurred again afterward. This indicates that replacing the recommended component did not resolve the underlying issue. During these incidents, the vehicle’s ability to accelerate is severely limited, and turning the vehicle off and restarting it has sometimes restored normal operation. The recurrence of this issue despite the repair raises serious concerns about the vehicle’s reliability and safety. I am concerned that this defect could cause a…”
“Vehicle experienced a sudden loss of motive power at highway speeds without warning. The vehicle lost total propulsion at 60mph with zero dashboard error text or warning lights. Driver pressed fully on gas pedal to avoid activating the regenerative braking system. Driver pumped gas pedal but no response from vehicle. Vehicle began to lose speed while operating on an Interstate Freeway in the dark (between 6a - 7a). Driver began shifting into Neutral and back to Drive which only restored power for one second before cutting out again. There are no text errors or engine indicating warnings or alerts. Vehicle stalled and driver put on hazards and slowly made way to the shoulder and nearest exit ramp which was ~2 mile from event start to exit ramp. Event happened September 18, 2026. Another identical event on the same stretch of Interstate reoccurred on October 2, 2026 which prompted owner to take to the dealership for diagnostic. Jeep dealership was unable to diagnose or duplicate the issue.”
“Statement of Complaint: I am writing to file an official consumer protection complaint regarding a 2024 Jeep Cherokee 4xe that I recently leased. Throughout the duration of my lease possession, the vehicle suffered from persistent safety defects and unresolved manufacturer recalls that severely impacted its safety, reliability, and drivability. Despite multiple attempts to address these critical factory defects, the vehicle remained unreliable. On October 3, 2026, the vehicle was repossessed. I contend that the manufacturer and financing institution failed to provide a safe, merchantable vehicle as agreed upon in the lease contract, and that the financial loss and subsequent repossession stem directly from the vehicle’s manufacturing failures. Requested Resolution: I am requesting that the Attorney General's office investigate the consumer practices surrounding this lease. I am seeking a fair partial refund of the lease payments made while operating a known defective vehicle, as well as an equitable mediation of any outstanding post-repossession balance claims being made by the lender.”
“As I drove on the interstate, a warning came up saying that my vehicle speed may be limited. Almost immediately after the engine shut off completely and the gearbox locked. The dash said to press the brake and the on/off button, but when I tried it wouldn't work and a notice came up on the screen that I couldn't do that because I wasn't in park. My engine would not turn back on, and I had to coast to the side of the rode.”
Showing 6 of 109 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.