Problems · by component

2011 Jeep Wrangler structure problems

28 owner complaints to NHTSA about the 2011 Jeep Wrangler cite structure, 6% of all 486 complaints for this model year.

Complaints
28
6% of all complaints
Crashes
0
Reported by owners
Fires
4
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“Hood latches failed 3 days after vehicle purchase. Hood blew into the windshield obstructing my view at highway speeds. Dealership claims they are not responsible for damages as the vehicle was sold as is, but states the vehicle passed safety inspections and was able to be driven on public roads. Insurance company is currently investigating. No warning lamps upon incident.”
Owner complaint to NHTSAFiled Aug 3, 2026Structure, Latches/locks/linkagesODI 11754614
“DRIVING DOWN ROAD VEHICLE STARTED TO FLAME FROM RIGHT FRONT PASSENGER SIDE NEAR FRONT. PULLED OVER. GOT OUT IN TIME AT WHICH TIME VEHICLE WENT UP IN FLAMES. CALLED 911 AND FIRE DEPARTMENT CAME PUT OUT FIRE LEFT FIRE REIGNITED AND THEY CAME BACK TO PUT OUT. CALLED INSURANCE, FILED CASE WITH CHRYSLER GOT NO RESPONSE. VEHICLE WAS NOT MODIFIED OR USED FOR OFF ROAD THIS WAS A VEHICLE USED FOR REGULAR COMMUTE TO WORK. THE VEHICLE WAS TRAVELING A SPEED OF APPROX 35 MPH ON A CITY STREET. RAYMOND STREET. BELIEVE IT WAS AN ISSUE WITH FUEL SYSTEM IN RELATION TO ENGINE. SALVAGE YARD PHONE 317-787-3202 VEHICLE ID FOR SALVAGE 27404152 CHRYSLER CASE #[XXX] GEICO CLAIM #[XXX] WAYNE TOWNSHIP FIRE DEPT INDPLS, IN ABOUT 8:45 PM RESPONDED TO THIS*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB *DT*JB”
Owner complaint to NHTSAFiled Mar 26, 2020Structure, Service brakes, Fuel/propulsion systemFire reportedODI 11319357
“THE OE HOOD LATCHES DEGRADE OVER TIME ALLOWING THE HOOD TO VIBRATE AND "LIFT" ESPECIALLY AT HIGHWAY SPEEDS. THIS IS WELL DOCUMENTED ANECDOTALLY - GOOGLE "WRANGLER JK HOOD FLUTTER". I SAW THE FRONT OF MY HOOD MOVING AT LEAST 1" TO THE POINT WHERE I FEARED IT WOULD FLY UP OVER THE WINDSHIELD. I REPLACED MY LATCHES WITH THOSE FROM THE 2018-19 WRANGLER JL MODEL WHICH NOW USES A METAL RING IN PLACE OF THE RUBBER BAND ON THE JK LATCH. THIS INDICATES TO ME THAT FCA REALIZES THE JK DESIGN IS FAULTY.”
Owner complaint to NHTSAFiled May 9, 2019StructureODI 11206515
“I WAS DRIVING DOWN THE ROAD GOING 55 MPH AND A HUGE GUST OF WHITE SMOKE CAME THRU THE DASH VENT SYSTEM SO I PULLED OVER AND GOT OUT OF MY JEEP SAHARA AND NOTICED A BIG MASS OF WHITE SMOKE COMING OUT FROM UNDER THE HOOD... 2 MINUTES LATER, FIRE STARTED AND WITHIN A COUPLE MINUTES MY WHOLE FRONT PART OF THE JEEPS ENGINE WAS ENGULFED IN FLAMES. THAN FROM THERE IT BURNED UP THE REST OF THE JEEP.. THIS VEHICLE WAS COMPLETELY DESTROYED IN A MATTER OF 10-15 MINUTES.. I WAS DRIVING ON A PAVED ROAD IN THE COUNTRY ..”
Owner complaint to NHTSAFiled May 3, 2018Structure, Seats, EngineFire reportedODI 11091505
“WATER LEAKING FROM A PILLARS ONTO THE FLOOR. WET CARPET/MATS CAUSING FOOT TO INVOLUNTARILY SLIP WHEN SWITCHING PEDALS. HAPPENS IN RAINY WEATHER, WHICH IS ALREADY DANGEROUS WITHOUT THIS ISSUE. MAJOR SAFETY AND HEALTH HAZARD (IF MOLD BEGIN TO FORM).”
Owner complaint to NHTSAFiled Feb 20, 2017Structure, Unknown or otherODI 10955659
“MY 2011 JEEP WRANGLER SPORT HAS LESS THAN 50,000 MILES AND MY AIRBAG LIGHT IS ON AND HAS BEEN ON FOR AT LEAST 6 MONTHS OR MORE. WHY IS THE RECALL ONLY FOR RH DRIVE WRANGLERS, FROM WHAT I AM READING THERE ARE SEVERAL LH DRIVE WRANGLERS WITH THE SAME ISSUE. ALSO EVERY TIME IT RAINS FRONT DRIVER AND PASSENGER FLOORS ARE WET UNDERNEATH FLOOR MAT. I HAVE READ SEVERAL OWNER COMPLAINTS ON THIS ISSUE BUT MANUFACTURE DOES NOT SEEM TO CARE.”
Owner complaint to NHTSAFiled Jan 23, 2017Air bags, StructureODI 10947043

Showing 6 of 28 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.