2013 Kia Sorento power train problems

“As per a consumer affairs article, hub assembly and wheel speed sensors should be covered by power train and/or relevant warranty that comes with Kia. In 2021, after an oil change, certain sensors on the dashboard started showing up, and the dealership informed me that the wheel speed sensor and hub assembly needs to be changed. Though the warranty should have automatically covered it, I had to repeatedly communicate with the Kia customer service center before it was authorized. Though this part is supposed to last for 80000-100000 miles, something similar happened after an oil change, and the diagnosis from local car service center again pointed to the same hub assembly for the same wheel. I ended up redoing this service. Should this be covered considering that it came with a certain lifetime warranty and was a replacement by the OEM? Is there a concern about quality as it happened twice well before the normal time frame, and should I be reimbursed and compensated for the inconvenience caused. Please clarify. Dates: 9/27/21(Confirmed); 10/04/21 (Supposedly Installed); 08/08/25 (Reinstalled)”

“The contact owned a 2013 Kia Sorento. The contact stated that while driving at 60 MPH and towing a trailer, he heard a loud abnormal sound emanating from the rear of the vehicle. After which, the instrument panel behaved erratically, then the vehicle lost all motive power, and the contact observed smoke entering the interior of the vehicle. The contact stated that he was able to coast to the shoulder of the roadway, where the vehicle failed to shift into park. After some time, the contact observed the vehicle engulfed in flames originating from an unknown location. Local emergency services were called and were able to extinguish the flames. A fire and police report was filed, but no injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 133,000.”

“The contact owns a 2013 Kia Sorento. The contact stated that while driving at 20 MPH, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality. However, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact investigated the failure and related the failure to a Manufacturer’s Security software update that the vehicle had received prior to the failure. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 70,000.”

“Yesterday, when I went to start my car, it barely turned over. Today it started fine but while I was stopped at a red light at a busy intersection during rush hour, my car shook violently for about 3 seconds and then stalled. It didn’t lose battery power but was completely off. I attempted to restart it 5 times. First, it wanted to turn over but didn’t. Second, the engine just clicked a couple times. Third through fifth, it didn’t even attempt to start. There was absolutely no warning that this was going to happen and no check engine lights. After waiting a couple more minutes, it finally turned over, still with no check engine light, and I was able to get myself home safely. We weren’t able to replicate the issue. We Checked the fuel pump, battery power, the starter and checked for any codes even though there isn’t a check engine light on. All of which were fine. I bought this car used and it was apart of the engine recall a few years back. I’ve looked up other peoples description of what happened to them before they had there engines replaced and more than 10 of them were similar to what happened to me today. I have a one year old and am now terrified to even…”

“Engine keeps shutting off at 50 miles per hr no warning lights or engine codes, this keeps happening every two or 6 days. Mechanic replicated the issue but no engine codes were presented, so no solution. This vehicle is no save to drive. When vehicles shuts off you lose control of the steering wheel. And you can’t start the vehicle back up until you get to a full stop.”

“On 4/29/22 @ 215 pm whilst deselorating for an off ramp from I-57 in Mattoon IL to enter onto RTE 16. The car made a huge search and a loud knocking near could be heard from the engine compartment. The cabin began to have smoke enter from the air vents. No warning lights where illuminated on the driver's control panel. The noise stopped and the car resumed it regular forward motion. Yet large amounts of smoke could be seen coming from the rear of the car. A min or two later the car smoke got more intense and the cabin and all the drivers warning light illuminated. The car stalled and engine and steering and breaks failed to function. The car coasted to a bit and then had to be pushed off the the busy highway. A security guard from the hospital has seen the smoke coming from the car and when I opened the lock on the hood a huge cloud of smoke rose up he yelled for me to get out of the car as it was going to catch fire. I exited the car and stepped way back from it as he told me to do. He got the smoke to stop. And then looked at the cars engine compartment and said this smells very bad. He pulled the oil dip stick to check it and it smelled of gasoline. He said…”