2016 Kia Sorento engine and engine cooling problems

“The contact owns a 2016 Kia Sorento. The contact stated that there was coolant intrusion into the engine. The failure was associated with Technical Service Bulletin: 253 (Rev 1, WTY035 - Warranty Extension Program). The contact stated that the issue was caused by a failure of the iron screws on the engine. The dealer was contacted and stated that the oil change records were needed before replacing the engine. The manufacturer was contacted by phone and was made aware of the failure. The failure mileage was approximately 148,764.”

“The contact owns a 2016 Kia Sorento. The contact stated that the vehicle was experiencing excessive oil consumption, and 3 quarts of oil were added every 1,000 miles. The Check Engine and Low Oil Pressure warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with excessive oil consumption. The mechanic determined that the valves in the engine or the engine needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that there was no recall or warranty coverage on the vehicle. The contact was provided an estimate for the repair. The vehicle was not repaired due to the cost. The failure mileage was approximately 98,000.”

“The contact owns a 2016 Kia Sorento. The contact stated that after starting the vehicle, while driving to the residence, the coolant temperature gauge went from COLD to HOT. The contact inspected the vehicle and became aware that smoke was coming from the engine compartment. The contact waited for the engine to cool down before driving to the residence. The coolant reservoir was extremely low, and coolant was added; however, the engine continued to smoke, and the coolant reservoir was empty after an hour. The vehicle was taken to a certified mechanic who diagnosed and determined that coolant was leaking from the coolant reservoir. The coolant reservoir was replaced; however, the failure returned within 5 minutes of restarting the vehicle. The mechanic then diagnosed the vehicle with complete engine failure. The vehicle was towed to the dealer, where the contact requested information on a Limited Extended Warranty Extension and a recall; however, there was no coverage for the repair. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was unknown.”

“The contact owns a 2016 Kia Sorento. The contact stated that while the vehicle was idling at a red traffic light, the temperature gauge went from the normal engine temperature to HOT. The contact turned off the vehicle and allowed the engine to cool down, and the gauge returned to normal. The contact continued to drive. The following morning the contact inspected the vehicle while parked at the residence and while checking the radiator cap, there were no noticeable issues found with the cooling fluid. The dealer was contacted and informed that the thermostat had fluctuated; however, there were issues found regarding the fluid. The vehicle was towed to the dealer, who informed the contact that Stop Leak might have been used in the radiator to prevent a leak. The dealer diagnosed the vehicle with head gasket and radiator failure and stated that both parts needed to be replaced. The dealer informed the contact that there was copper in the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 74,000.”

“The contact owns a 2016 Kia Sorento. The contact stated that upon starting the vehicle, the vehicle shuddered and made an abnormal sound. Additionally, the contact stated that the vehicle vibrated while being turned off. The vehicle was taken to AutoZone, where unknown diagnostic codes were retrieved. Additionally, the contact stated that while driving 40 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as intended. The check engine warning light was flashing continuously. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel injectors had failed, and the cylinder #6 spark plugs were replaced. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with oil intrusion into the engine and the cylinders. Additionally, the contact was informed that the vehicle was experiencing excessive oil consumption. The dealer determined that the cylinder block assembly and the engine needed to be replaced; however, an unknown spark plug was replaced. The vehicle was taken back to the independent mechanic, where a scope with a camera was used to inspect the cylinders,…”

“The contact owns a 2016 Kia Sorento. The contact stated that while driving at a low rate of speed, the oil warning light flashed on the instrument panel. The vehicle was taken to an independent mechanic where the contact was informed that the engine was consuming oil at an excessive rate. The contact was informed that an oil consumption test would have to be performed to determine the extent of the failure which may result in the need for an engine replacement. The contact stated that the engine was replaced before under an unknown recall and was instructed to contact the dealer who performed the repair. The dealer was notified and referred the contact to the manufacturer. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.”