2020 Kia Telluride exterior lighting problems

“LED running light of driver's side headlamp assembly inoperable On 10/14/24 BOTH headlamp assemblies were under recall warranty and replaced at Sons Kia in McDonough GA. On 10/8/25 I returned to Sons Kia for service and to have the LED checked on the driver's side as it was no longer operable, less than a year after replacement. I was advised there was no warranty on the LED running light but only the halogen bulb. They priced this headlamp assembly replacement cost at $1169. I believe Kia should accept responsibility of the failure of the new assembly that they sent a recall for and replace this one assembly at no charge to the customer. Kia Customer Service stated this was under warranty but denied by dealership service manager”

“Everything with paint that everyone else with the pearl color is dealing with flaked all off .. electrical my seat caught on fire ... lighting headlights constantlyfail have changed multiple.. I can keep going on but there isnt enough time or room”

“The factory-installed driver/passenger side LED headlight assembly suffered a sudden, total internal electrical failure while driving at night, causing an immediate loss of forward visibility and creating a severe crash hazard. This is a known, systemic manufacturing defect affecting premium trims (SX/SX-Prestige) of the 2020 Kia Telluride. The housing seals degrade prematurely, allowing condensation to become trapped inside the unit. This moisture corrodes the internal circuit boards and shorts out the electrical modules, completely disabling the high beams, low beams, and running lights. Because these LED units are entirely sealed, they cannot be serviced or repaired by changing a bulb; the entire expensive structural component must be replaced. Kia is fully aware of 2020 Telluride headlight failures and issued Safety Recall SC299 (NHTSA Campaign 24V148000) to address them. However, Kia arbitrarily limited that safety recall to lower trims utilizing halogen assemblies. Premium trims utilizing LED assemblies are experiencing the exact same catastrophic loss of nighttime illumination due to internal electrical failures, yet owners are being forced to pay…”

“The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the high beam headlights failed to illuminate as intended, and the vehicle shuddered before losing automotive power. No warning light was illuminated. In addition, the contact stated that the warning lights failed to illuminate as designed when the engine oil level was low. The vehicle was taken to a local Auto Zone, where the relay and high beam headlights were replaced; however, the failure reoccurred. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not yet repaired. Upon further investigation, the contact associated the failure with NHTSA Campaign: 24V148000 (Exterior Lighting); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was unavailable.”

“The headlights on this car are pointed too high. When driving on the road at night vehicles coming the other way often assume you have your bright lights on and flash you with their bright lights which can temporarily blind you - obviously a big safety problem! If this only happened once in a while I'd say no big deal but it happens EVERY SINGLE TIME YOU DRIVE THE CAR! I've spoken with other 2020 Kia Telluride owners and they report the exact same problem. I've spoken to the Kia representative at our local dealer about this and his attitude was basically "not my problem". Please, tell Kia to fix this problem. Otherwise there will be accidents that could have been avoided. Thanks.”

“The contact owns a 2020 Kia Telluride. The contact stated while attempting to have a vehicle inspected, it was discovered that there was an open recall on the VIN. The VIN was included in NHTSA Campaign Number: 24V148000 (EXTERIOR LIGHTING); however, the part to do the recall repair was not available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”