Problems · by component

2020 Kia Telluride structure problems

56 owner complaints to NHTSA about the 2020 Kia Telluride cite structure, 7% of all 777 complaints for this model year.

Complaints
56
7% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“This afternoon i noticed that my 2020 Kia Telluride paint has and continues to peel in large chunks in my driveway. All was good this morning and then all of the sudden large pieces of paint started to break away. Near the windshield hood area.”
Owner complaint to NHTSAFiled Oct 7, 2026StructureODI 11769498
“I am the original owner of a 2020 Kia Telluride that was purchased new in December 2019 and currently has approximately 98,000 miles. The vehicle has been routinely serviced, including regular maintenance performed through authorized Kia dealerships. Recently, the vehicle developed a serious apparent engine problem. An independent repair facility inspected the engine oil and found it was very low and visible metallic particles/shavings in the oil. The oil also appeared abnormally burned. The repair facility found no evidence of an external oil leak and advised that the vehicle should not be driven because of the condition of the engine oil and presence of metal. I had the vehicle towed to an authorized Kia dealership rather than continue operating it. There were NO Engine or warning lights indicating low oil. The vehicle is currently awaiting diagnosis by Kia under the 10-year/100,000-mile powertrain warranty. I am concerned that the presence of metal in the engine oil indicates an internal engine component failure that could result in sudden engine seizure, loss of propulsion, or other engine failure while the vehicle is being operated in traffic. There was no…”
Owner complaint to NHTSAFiled Sep 23, 2026Structure, EngineODI 11766500
“In March of 2025 I noticed that my Kia Telluride had a quarter size piece of paint missing in the middle of the roof near my windshield. As the past year has progressed paint delamination has occurred across the roof of my vehicle with other delamination spots being noticed in other areas of the body. My vehicle is a 2020 with 66,000 miles and is a white pearlescent coat. The delamination is exposing the body of my vehicle to the elements, causing rust and deterioration at a rapid speed. With a simple hand washing, the paint peeled off of my roof in a large area. This should not be occurring with a vehicle that has been well taken care of and should have many years of life left. Kia should be held responsible for the delamination that is occurring widely with the white pearlescent paint color.”
Owner complaint to NHTSAFiled Sep 15, 2026StructureODI 11764510
“On December 9, 2025, the factory exterior paint on my 2020 Kia Telluride (Snow White Pearl) began experiencing massive, sudden delamination, shearing completely off the roof down to the factory primer layer in a sheet larger than a hand towel. The peeling is continuing to spread due to wind exposure while driving. Furthermore, the paint failure has compromised the protective coating, causing specs of rust to actively break through the paint throughout the trunk and exterior body panels. This indicates a severe manufacturing defect in factory paint adhesion and corrosion protection, posing a direct threat to the vehicle's structural integrity and body longevity. Kia America has refused warranty assistance due to vehicle age/mileage limits, despite this being a widespread manufacturing failure.”
Owner complaint to NHTSAFiled Sep 10, 2026Structure, Unknown or otherODI 11763418
“I attempted to open the moonroof on our 2020 Kia Telluride. When it opened, it was cockeyed and off track. I pushed the button to close it, and I heard a plastic piece break and the moonroof remained stuck open. I took this car to Kia of Olympia, Kia of St. Cloud and Horne Kia, all confirmed that the plastic parts that broke are related to to their issued TCB#BOD319. This is well known and frequent issue on 2020-2022 Kia Tellurides, where the plastic for the wind guard snaps off and gets lodged in the sunroof track. Even though this is a known issue with the Kia Telluride, they have declined to cover the repair cost, and we now must pay over $7,000 for an entirely new sunroof assembly.”
Owner complaint to NHTSAFiled Jul 27, 2026StructureODI 11753133
“The power sunroof and its sliding track/rail assembly failed. While operating the sunroof using its normal electric open/close function during highway driving, the sunroof glass/panel traveled to full open and the track mechanism broke at that point, preventing normal closure. The vehicle and damaged sunroof/track assembly are available for inspection upon request. The failure occurred while the vehicle was in motion on the road, creating a distraction and an unexpected open aperture in the roof at highway speed. An uncontrolled/stuck-open sunroof exposes the cabin to wind, debris, weather, and noise, and could distract the driver attempting to address the malfunction while driving. There is also risk of glass or track hardware detaching from the vehicle. A Kia dealership inspected the vehicle and confirmed the track is broken and quoted approximately $5,000+ to replace the sunroof assembly, citing no applicable warranty coverage. No warning lamps or messages appeared prior to the fail I have found other consumer complaints/forum reports describing similar sudden sunroof track failures on this make/model during normal operation, suggesting this may be a…”
Owner complaint to NHTSAFiled Jul 6, 2026StructureODI 11748612

Showing 6 of 56 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.